Concierge

Love Helping People? Turn Your Customer Service Skills into a Rewarding Career!

Rushmore Management is seeking an experienced Concierge to join our incredible team. The ideal candidate should have at least 2 years of experience in front desk service, resident relations, hospitality, or customer service, with a friendly and professional approach to assisting residents and guests.

We are looking for a professional, friendly, and growth-oriented employee who enjoys assisting residents and creating a welcoming community. The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills. The goal is to provide exceptional service and ensure residents and visitors feel welcomed, valued, and supported.

Salary: $17.00.00 – $19.00.00 an hour

Concierge Responsibilities:

• Greet residents, guests, vendors, and visitors with a friendly and professional attitude.
• Answer incoming phone calls and assist residents with questions and concerns.
• Respond to resident requests and provide excellent customer service.
• Assist with scheduling appointments and responding to general inquiries.
• Support the Property Manager with daily office operations and administrative tasks.
• Maintain accurate records and ensure the lobby and front desk remain welcoming and organized.
• Assist residents with submitting maintenance requests and entering work orders.
• Build positive relationships with residents and help create a great living experience.

Concierge Requirements:

• Minimum of 2 years of customer service, administrative, or property management experience.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask.
• Positive, outgoing, and customer-focused personality.
• Proficient with computers and able to learn property management software.
• Ability to work in a fast-paced environment while maintaining professionalism.

Benefits:

• Health
• Dental
• Vision
• PTO
• 401(k)
• Paid Holidays

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Front desk: 2 years (Required)
• Property management: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person