Concierge - FT

We're looking for full-time Concierges to work in our senior living community in Rockville, MD

Wage Rate: $17.00 to $18.76 commensurate with experience.

Great Benefits Include:

• • Medical, Dental & Vision Coverage
  • Paid Time Off (PTO) Accrual
  • Educational and US Citizenship Scholarship Opportunities
  • Onsite CPR Training
  • Well-Being Model Training
  • Certified Dementia Practitioner Training*
  • Eligible Employees May Receive Annual Employee Recognition from Residents
  • UKG Wallet (Daily Pay)
  • Free Use of Community Pool and Fitness Center
  • Training and Growth Opportunities
  • Tickets to Work

• available for select employees

About Ingleside at King Farm:

Ingleside at King Farm (IKF) is a not-for-profit Continuing Care Retirement Community located at the heart of the award-winning intergenerational King Farm development. We offer small-town living just a short ride from the nation's capital. Ingleside at King Farm boasts a proven record of success! IKF consistently maintains a 5-star CMS rating and is CARF certified. We have achieved certification as a Great Place to Work for 6 years in a row, based on team member feedback in areas related to trust, culture, and job satisfaction, and we are Sage certified.

Job Summary:

The Concierge is primarily responsible for receiving and relaying incoming and outgoing calls from the and for greeting residents and visitors to the Community. Additional duties include administrative and clerical support. This position is based on the principles of a strengths-based, person-centered approach that recognizes and tailor’s interactions to a person’s best abilities, supporting their overall well-being through providing meaningful social interaction, and other tasks as designated. The Concierge is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect in all the following responsibilities:

Job Requirements:

High School education. Proficient use of the English language in both verbal and written forms. Must possess a warm, outgoing personality. Proficiency in the use of MS Office applications.

Key Responsibilities:

• Receive guests and screen visitors to the community. Announce visitors and guests as needed to staff or residents as appropriate.
• Monitor Lifeline system. Respond to emergencies by calling 911, calling the appropriate staff member to respond and writing incident reports as required.
• Review daily "check-in" report and contact residents as needed.
• Ensure that the Concierge desk, lobby and entry areas are maintained in a neat, orderly, and welcoming manner. Assist in creating an atmosphere of warmth and present a welcoming demeanor.

EEO Statement:

As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

Experience

Required

• Front Desk, receptionist experience required

Education

Required

• High School or better

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.