Concierge VIP Services | Clinic Assistant

Responsibilities

• Deliver premium concierge services to VIP patients and ensure an exceptional patient experience
• Manage patient appointments, registration, reception, billing, and general administrative duties
• Handle patient enquiries professionally via phone, email, and in person
• Ensure a seamless, efficient, and positive patient journey throughout the clinic visit
• Assist doctors during consultations, treatments, and clinical procedures
• Dispense medications accurately according to doctors' instructions
• Promote and support patient adoption of the QHMS mobile app and digital healthcare services
• Educate patients on healthcare services and facilitate referrals where appropriate
• Support daily clinic operations, including inventory control and medical supply management
• Maintain a clean, safe, and welcoming clinic environment
• Perform blood taking procedures where qualified and authorized
• Assist with ad hoc projects and other duties as assigned

Requirements

Qualifications, Training and Experience

• HKDSE / HKCEE or above.
• Proficiency in both written and spoken English, Cantonese and Mandarin.
• Excellent interpersonal and communication skills.
• Fresh Graduates are Welcome.
• Candidate with relevant experience in Hospitality/ Aviations/ Luxury retail Industry would be an advantage