Concierge / Administrative Assistant

Rosewood Center for Rehabilitation and Healing
6343 Via De Sonrisa Del Sur, Boca Raton, FL 33433

Rosewood Center for Rehabilitation and Healing is seeking a friendly, professional, and organized Concierge / Administrative Assistant to join our team. This position serves as an important first point of contact for residents, families, visitors, and staff while providing administrative support to the facility.

Responsibilities

• Greet residents, families, visitors, and guests in a warm and professional manner
• Answer and direct incoming phone calls and respond to general inquiries
• Assist residents and families with questions, requests, and general concerns
• Maintain a welcoming and professional reception area
• Assist with administrative and clerical duties, including filing, scanning, data entry, and document preparation
• Assist with scheduling appointments and coordinating information as needed
• Maintain accurate records and handle information with confidentiality
• Communicate effectively with residents, families, staff, and outside providers
• Assist the administrative team with daily office operations
• Receive and distribute mail and other deliveries
• Provide support with facility events and resident activities when needed
• Maintain a professional, organized, and customer-service-focused environment
• Perform other administrative duties as assigned

Qualifications

• Previous administrative, receptionist, concierge, customer service, or healthcare experience preferred
• Excellent communication and interpersonal skills
• Professional, friendly, and compassionate demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Comfortable working with residents, families, and healthcare professionals
• Basic computer skills, including email and Microsoft Office
• Ability to maintain confidentiality and professionalism at all times
• Experience in a skilled nursing or healthcare setting is a plus

What We’re Looking For

We are looking for someone who is reliable, welcoming, organized, and enjoys helping others. The ideal candidate will have excellent customer service skills and take pride in creating a positive experience for our residents, families, and visitors.

Join the Rosewood Center team and make a difference in the lives of our residents every day!