Concierge/Valet

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Schedule: Saturday & Sunday 3pm-11pm

Responsibilities

Make exceptional guest experiences the priority in every interaction

Contribute to a safe environment for all guests and employees per company and site-specific guidelines

Maintaining a ready to serve posture that is welcoming to guests

Make eye contact and smile to all guests to acknowledge them

Prioritize assisting guests before other tasks

Working efficiently, without rushing, to help guests

Use VPNE preferred word choices while speaking with guests

Follow all cash handling guidelines per company policies

Empty trash, sweep and perform other cleaning duties as needed

Performs other duties as assigned within the scope of the Ambassador role.

Qualifications:
**Drivers license required**

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED

Ability to read, write and verbally communicate in English

Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions

Ability to receive medical and security clearance for one or more locations

Possess the manual dexterity to operate essential office equipment, including computers and cash registers

Possess the mental acuity to be able to process cash and manual transactions

Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds

Be at least 18 years of age

Be able and willing to smile during every customer interaction

Maintain uniform standards while around the account

Ability to create relationships with customers

Organization and strong problem-solving abilities