Condominium Site Manager

Job Overview

The Site Manager is responsible for ensuring the efficient operation, maintenance, and appearance of the community while providing exceptional customer service to residents. The successful candidate will oversee maintenance operations, manage vendors and contractors, monitor community projects, and support the Board of Trustees and Mercantile Property Management in achieving the association's goals

Responsibilities:

Responsibilities

• Oversee the daily operations of a 233-unit condominium community.
• Serve as the primary on-site contact for homeowners and residents.
• Conduct routine inspections of buildings, common areas, amenities, and grounds.
• Coordinate and supervise maintenance activities, contractors, and service providers.
• Manage work orders and ensure timely completion of maintenance requests.
• Assist in the planning and oversight of capital improvement projects.
• Monitor vendor performance and contract compliance.
• Coordinate seasonal operations, including landscaping, irrigation, and snow removal.
• Maintain inventory of maintenance supplies and equipment.
• Assist with budget planning and expense monitoring.
• Attend Board meetings and provide operational updates as requested.
• Respond to property emergencies and participate in an on-call rotation when necessary.
• Ensure compliance with association rules, safety standards, and established maintenance programs.

Experience:

• Two to 3 years of property management, facilities management, condominium management, or related experience preferred.
• Strong organizational, communication, and customer service skills.
• Experience supervising maintenance personnel and contractors.
• Ability to prioritize multiple responsibilities and work independently.
• Knowledge of building systems, preventive maintenance, and vendor management.
• Proficiency with Microsoft Office and property management software.
• Valid driver's license and reliable transportation.
• CMCA, AMS, PCAM, or other industry certifications are a plus but not required.

Pay: $80,000.00 - $88,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person