Conference Administrator

Job Overview

We are looking for a highly organised and proactive Conference Administrator to join our team at StudyTravel. StudyTravel is a B2B conference and media company connecting schools and study travel agencies around the world.

This is a varied and hands-on role, combining client liaison, administration, and operational support. The ideal candidate will possess exceptional organisational skills, excellent communication abilities, the flexibility to manage multiple priorities in a busy environment and confidence liaising with international clients and suppliers. This is a hybrid role, with an expectation to work from our office one day per week. During busier periods, additional days in the office may be required.

Responsibilities and duties:

• Maintain regular contact with international clients both by email and by phone
• Monitoring registrations and updating customer database
• Updating and amending changes to our website and promotional materials
• Managing client conference and hotel bookings
• Take regular stock of event and promotional materials to ensure adequate supplies
• Coordinate with the team to confirm requirements for upcoming events and ensure items are sourced and packed
• Provide hands-on support during events, including setting up materials, assisting on-site and clearing away afterwards.
• Liaising with suppliers such as overseas hotels to finalise event details
• Assist with any additional tasks as required
• Some overseas travel possible

Requirements:

• You will be professional and truly committed to being a team player
• You will have strong administration skills, the ability to multi-task, prioritise and communicate effectively
• You will have the ability to learn quickly, act independently and provide accurately what is required
• You will be able to provide seamless liaison between the sales team and their clients
• You should have top notch client liaison skills on email, phone and face to face in a networking environment
• You will have excellent IT skills and good knowledge of MS Office Suite with strong attention to detail
• Possess a can-do attitude
• Be a fluent native-level English speaker

Pay: £27,000.00 per year

Work Location: Hybrid remote in London WC1H 9BB