Conference & Events Coordinator

We are Grand Millennium Auckland. Together with Copthorne and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network. We are known for our outstanding service experiences and a fantastic team.

At Grand Millennium Auckland, we live by our values – Energy On, Go Further, Genuinely Care, and Truly Connected – and we’re looking for someone ready to do the same.

We're looking for an organised and customer-focused Conference & Events Co-ordinator to join our Conference & Events team. This is a hands-on role where you'll help ensure conferences and functions run smoothly from set-up through to completion, while delivering a great experience for our clients and their guests.

That's where you come in.

You'll be working closely with conference organisers, our Food & Beverage and Kitchen teams, and other hotel departments to make sure every detail is taken care of. From preparing conference rooms and coordinating catering requirements to assisting clients on the day, you'll play an important part in bringing each event together.

In this role, you will:

• Liaise with conference organisers to understand their requirements and ensure their events run smoothly
• Coordinate conference and function room set-ups to meet client requirements and hotel standards
• Work closely with our Food & Beverage and Kitchen teams around guest numbers, catering and special requirements
• Ensure conference equipment, rooms and facilities are ready and in working order
• Provide professional and friendly service to conference organisers and delegates
• Assist with supervising and supporting the conference team during events
• Keep relevant hotel departments informed of event requirements and any changes
• Check conference bookings, food orders and event details for accuracy
• Assist with conference accounts and ensure charges and additional requirements are correctly recorded
• Identify opportunities to enhance the guest experience and maximise conference and event revenue

What we're looking for:

Ideally, you'll have previous experience in hotels, hospitality, conferences, or events and be comfortable working in a busy environment where no two days are quite the same.

You'll also bring:

• Strong customer service and communication skills
• Excellent organisation and attention to detail
• The ability to multitask and prioritise when things get busy
• Confidence dealing directly with clients and guests
• A positive, hands-on approach and willingness to help wherever required
• Good problem-solving skills and the ability to think on your feet
• The ability to work effectively as part of a wider hotel team
• Flexibility to work across different days and hours depending on conference and event requirements
• A genuine connection to our values of Energy On, Go Further, Genuinely Care, and Truly Connected

What we offer:

• Career development and training opportunities
• Discounted hotel rates, both nationwide and internationally
• Meals on duty
• Uniform
• The opportunity to grow your career NZ-wide with the Millennium Hotels & Resorts brand

This is a great opportunity for someone who enjoys the buzz of conferences and events, loves working with people and takes pride in making sure everything comes together on the day.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage, we will request your references; we ask that you do not include them on your CV when applying.

If you're ready to bring the energy, go further for our guests and be part of a genuinely caring and connected team, apply now.