Configuration Consultant

About Us

Location - Clark Freeport Zone, Pampanga, Philippines

Department - Professional Services

Function - Professional Services

Working Pattern - Hybrid; Full-time

Benefits - Benefits at Ideagen

Salary - will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a Technical Consultant to support the delivery of technical solutions by assisting with integrations, data migration, system configuration, and testing activities. This is an excellent opportunity for a technology professional looking to expand their expertise in SaaS implementations, technical consulting, and customer-focused project delivery while working with a diverse range of clients and solutions.

Responsibilities

• Support technical delivery activities including data preparation, validation, and platform configuration.
• Assist with integration setup, testing, troubleshooting, and documentation.
• Maintain accurate project and technical documentation.
• Monitor and report technical risks, defects, and issues, escalating where appropriate.
• Collaborate with Technical Consultants, Solution Consultants, and Project Managers to deliver customer projects successfully.
• Communicate project progress, blockers, and updates to relevant stakeholders.
• Follow established technical standards, project governance processes, and delivery frameworks.
• Contribute to continuous improvement initiatives and knowledge-sharing activities within the team.

Skills and Experience

• Preferably 3+ years of experience supporting technical delivery initiatives within a SaaS, IT, or professional services environment, with exposure to areas such as data migration, systems integration, automation, security, or networking.
• Basic knowledge of data concepts such as imports, mappings, and data validation.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Effective written and verbal communication skills.
• Experience or exposure to technical delivery, IT services, SaaS solutions, or professional services environments.
• Ability to work collaboratively within a project or delivery team.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime