Configuration MDM & Endpoint-MDM Intune specialist

Job Summary

The Grade 7 MDM Intune specialist iOS/Android mobile devices is overall, would be someone with 610 years of IT experience and solid hands-on expertise in Microsoft Intune, mobile issues in iOS/Android device management, and customer-facing L2 support operations.

Location: Bangalore, Karnataka, India

Responsibilities

• Troubleshooting all mobile device platforms (iOS and Android) with multiple applications.
• Provide mobility MDM end user support for iOS/Android mobile devices in Adding or Deleting users from the EMM console, Performing remote device management actions like Device Wipe, Enterprise Wipe, and Password Reset also device enrolment, password, Configuration, Application, Email issues, DEP Enrollment etc.
• Provide support in MDM, MAM (mobile email management administration) like Whitelist/Blacklist devices pushing configuration profiles to the device utilizing the EMM Portal
• Troubleshoot Mobility MDM tasks

Requirements

• Atleast 2 to 4yr of hands on experience in MDM L2 team supporting on tools mainly Microsoft Intune, AirWatch / Workspace ONE, Micro Focus (OpenText) ZENworks MDM etc.