CONFIGURATOR L3

Job Description

Role:

The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client

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DO :

• Provide assistance in configuration of applications based on client requirements

• Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners

• Plan and execute assigned configuration tasks within deadlines 

• Provide system configuration support based on changing business needs

• Assist in system analysis, design, development, and testing activities

• Provide support in developing, implementing and testing patch releases and system upgrades

• Maintenance of the configuration archive and its upkeep 

• 100% compliance to configuration standards and procedures

• Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log

• Analyze and resolve configuration issues in a timely manner

• MIS Management, Reporting & Backend Support 

• Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders 

• Documentation & reporting as per the client need on configuration standards

• Issue resolution in minimum time possible with respect to any modification or change requested by the client

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Deliver

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 Continuous Integration, Deployment

 100% error free on boarding & implementation, throughput %, Adherence to the schedule

 

 

Quality & CSAT

 On-Time Delivery, Troubleshoot queries

Customer experience, completion of assigned certifications for skill upgradation

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Mandatory Skills: Sirion CLM

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Experience: 3-5 Years

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.