Connection to Care Coordinator (CMS Navigator Grant Program)

About Choose Healthy Life (CHL)

Choose Healthy Life (CHL) is a national health‑equity initiative rooted in the Black church that mobilizes faith leaders, Health Navigators, and partners to expand access to prevention, screening, coverage, and care. CHL operates multi‑state HUBs and collaborates with federal, state, philanthropic, academic, and private partners to advance measurable community health outcomes.

Position Summary

Choose Healthy Life (CHL) is seeking a highly organized, relationship-focused Connection to Care Coordinator to support the implementation of the CMS Navigator Grant Program across New York City. This position serves as the operational bridge connecting Health Navigator Supervisors, Clergy Leaders, and Health Navigators to ensure community members successfully access healthcare services and social supports.

The Coordinator strengthens collaboration between church partners and CHL program staff while ensuring referrals, screenings, and follow-up activities are coordinated, documented, and completed efficiently. This role supports multiple faith-based community sites by facilitating communication, monitoring connection-to-care outcomes, and identifying opportunities to improve participant engagement.

This position requires frequent travel throughout New York City's five boroughs.

Essential Duties and Responsibilities:

• Serve as the primary liaison between Health Navigator Supervisors, Clergy Leaders, and Health Navigators across NYC church sites.
• Coordinate communication across church locations and participate in leadership meetings and community events.
• Conduct regular check-ins with Health Navigators to review caseloads, referrals, outreach activities, and barriers to care.
• Support onboarding and ongoing training of Health Navigators.
• Monitor referrals to insurance enrollment, primary care, behavioral health, food, housing, transportation, and other SDOH resources.
• Support planning and logistics for Blueprint for Wellness (BFW) events and community health initiatives.
• Maintain accurate documentation in FindHelp, Qualtrics, and other approved systems.
• Prepare reports and monitor program outcomes.
• Ensure compliance with HIPAA, CMS grant requirements, and CHL policies.

Required Qualifications

• Bachelor's degree in Public Health, Social Work, Human Services, Healthcare Administration, or related field preferred; equivalent experience considered.
• Minimum two (2) years of experience in community health, care coordination, patient navigation, public health, or social services.
• Experience working with faith-based or community organizations preferred.
• Knowledge of healthcare access, Medicaid/Marketplace enrollment, community resources, and Social Determinants of Health.
• Experience coordinating multiple stakeholders and community partnerships.

Knowledge, Skills & Abilities

• Exceptional relationship-building and interpersonal skills.
• Strong organizational and project coordination abilities.
• Excellent written and verbal communication skills.
• Experience with FindHelp, Qualtrics, Salesforce, or similar systems.
• Strong problem-solving skills and cultural responsiveness.

Core Competencies

• Community Engagement
• Care Coordination
• Relationship Management
• Program Coordination
• Communication
• Collaboration
• Accountability
• Organization and Time Management
• Problem Solving
• Data Accuracy

Join us in this rewarding role where your energy and expertise will directly impact patient lives by fostering access to quality healthcare services. We are committed to supporting your professional growth while making a positive difference in our community!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote