Consignment & B2B/Outright Business Assistant

Job Summary

The Consignment & B2B/Outright Business Assistant provides sales, administrative, and operational support for the company's Consignment and B2B/Outright channels. The position coordinates orders, inventory, deliveries, customer requirements, documentation, and reporting to ensure efficient execution of business transactions and strong account support.

Key Responsibilities

• Support the day-to-day operations of the Consignment and B2B/Outright business.
• Coordinate with customers and accounts regarding orders, product availability, deliveries, and other business requirements.
• Process and monitor B2B/Outright orders from order placement through delivery and completion.
• Monitor consignment accounts, including inventory, sales movement, replenishment, returns, and other account requirements.
• Coordinate with Warehouse and Logistics for stock allocation, order preparation, and delivery schedules.
• Monitor inventory availability and identify replenishment requirements.
• Prepare and maintain sales orders, delivery documents, invoices, consignment documents, and other required records.
• Monitor deliveries, pending orders, returns, shortages, and discrepancies and coordinate resolution with concerned departments.
• Assist in monitoring sales performance, inventory movement, account balances, and other key business information.
• Prepare regular sales, inventory, order status, consignment, and account reports for management.
• Coordinate with Accounting regarding billing, collections, payments, and account-related concerns.
• Maintain accurate and updated customer, account, product, pricing, and transaction records.
• Assist in monitoring compliance with agreed B2B/Outright and Consignment terms and conditions.
• Support account activation, product listing, product presentations, and other requirements for new and existing customers.
• Coordinate with internal departments including Sales, RSOD, Warehouse, Logistics, Accounting, Marketing, and Product/Brand teams to ensure smooth execution of customer requirements.
• Ensure proper documentation and filing of all transactions and account records.
• Assist in improving processes and systems for Consignment and B2B/Outright operations.
• Perform other related duties and responsibilities as assigned by management.

Qualifications

• College graduate, preferably in Business Administration, Marketing, Management, Supply Chain, or a related course.
• Preferably with experience in B2B, wholesale, retail, consignment, sales administration, distribution, or account coordination.
• Strong communication and coordination skills.
• Proficient in Microsoft Office, particularly Excel.
• Good analytical, organizational, and problem-solving skills.
• Detail-oriented and able to maintain accurate records and reports.
• Able to manage multiple accounts and priorities.
• Proactive, dependable, and results-oriented.
• Willing to coordinate with different departments and customers.
• Able to work independently with minimal supervision.