Construction Maintenance Administrator

About us!

Lofty Building Group is a proud South Australian owned and operated residential building company that has spent the last eleven years driving innovation and quality in the residential & commercial building industry.

Our team are genuinely passionate about building and because of this we have established a reputation for consistently delivering an exceptional quality of personal service to our very valued clients throughout the process of building with us.

As the Construction and Maintenance Administrator, you will be responsible for overall communication between the Office, Construction Supervisors, Stakeholders and our clients during construction, to facilitate seamless and effective administration of project progress whilst in construction.

The Opportunity

This role is ideally suited to someone who is passionate about customer service with the Building & Construction industry and supporting our Construction Supervisors to ensure jobs run smoothly from an administration perspective and effectively communicating with our clients and stakeholders whilst projects are in construction.

Key Duties and Responsibilities include (but not limited to):

• Being an important link for clients in construction to assist with any queries or requirements they may have.
• Proactively manage the workflow requirements for each in construction project and assist in providing a positive customer service experience for all clients
• Working closely with the Construction Supervisors to provide administrative support for all in construction projects including submitting council notifications
• Responsible for managing Construction files and supporting applications (ie NBN , Gas , SAPN)
• Preparation of various client and council site documents associated with building a new home including Handover Packs
• Ensuring all documentation including emails are saved in the relevant files
• Following up on progress claim payments to ensure they have been paid and communicated to the site supervisors
• Closing off Home Owners Warranty policies
• Responding to client and staff emails accordingly
• Provide progress updates to clients on their build
• Incoming telephone overflow calls from reception and possible absence cover

Requirements for the role

• Minimum 1 year experience as a Construction Administrator or similar for a residential building company ideal
• Highly organised and ability to multitask
• Exceptional communication and interpersonal skills
• A passion and focus for customer service
• High attention to detail
• Strong written and verbal communication skills

Benefits:

• Additional day of Birthday leave per annum
• Networking and Professional Development opportunities
• Monthly Lunches
• Industry Memberships including supporting Women in Construction initiatives

Come and join a rapidly growing & developing company that has a strong appreciation for good people, hard work and enjoy a role where no two days are the same.

If this sounds like you, please submit your application via Seek.

Due to an expected high applicant rate, only shortlisted applicants will be contacted.