Consultant - Business Transformation

Business Transformation Consultant MiddleOffice Transformation

Location : Hyderabad / Chennai

Experience: 69 years

Job Summary

This role sits at the core of enGen Globals Middle OfficeTransformation agenda and is responsible for designing, driving, andoperationalizing a scalable Middle Office operating model.

The individual will act as a transformation execution lead,translating fragmented operational environments into structured, KPI-driven,and technology-enabled execution systems, while enabling leadership with clearvisibility into performance, value realization, and progress.

Key Responsibilities

1. Transformation Design Operating Model

• Define and evolve the MiddleOffice operating model, including roles, decision rights, and interactionmodels across front, middle, and back office
• Translate enterprise vision intomeasurable KPIs and execution frameworks
• Drive clarity in ownership,accountability, and goverce structures

2. Program Structuring Roadmap Ownership

• Design and manage multi-phasetransformation roadmaps (stabilize standardize scale)
• Convert performance insights intostructured program charters and actionable initiatives
• Prioritize initiatives based onimpact, dependencies, and feasibility

3. Goverce Execution Discipline

• Establish and run enterprisegoverce frameworks including decision forums, RAID logs, and reportingcadences
• Provide leadership withtransparent visibility into progress, risks, and performance
• Drive disciplined executionthrough structured tracking and escalation mechanisms

4. Process Industrialization Workflow Design

• Design and implement standardized intake, routing, andexecution workflows
• Develop and institutionalize SOPs, playbooks, and knowledgerepositories
• Enable closed-loop execution models and continuousimprovement practices

5. Data, Technology Automation Enablement

• Define requirements for data foundations (data goverce,interoperability, structured repositories)
• Support implementation of workflow tools (CRM, CLM) andscalable automation solutions
• Identify and drive automation and AI opportunities acrosshigh-volume workflows

6. Value Realization Executive Reporting

• Link operational initiatives to ficial and performanceoutcomes
• Support value validation mechanisms (e.g., shadow PL,benefit tracking)
• Develop executive-ready narratives, dashboards, andtransformation decks

7. Stakeholder Change Management

• Drive cross-functional alignment across operations,analytics, fice, and technology teams
• Support adoption of new operating models through trainingand enablement
• Monitor execution maturity and sustain transformationoutcomes

Required Skills Competencies

• Strong transformation and operating model thinking
• Consulting-style problem solving and structuredcommunication
• PMO and goverce expertise at enterprise scale
• Data-driven decision-making and analytical capability
• Executive stakeholder engagement and storytelling

Education Experience

• Bachelors degree in Healthcare, Business, Analytics orEngineering; MBA is a good to have.
• 69 years experience in healthcare operations /transformation / consulting
• Experience in operating model transformation, PMO, orlarge-scale programs preferred

Why Join enGen Global

• Impact: Opportunity to contribute to high-visibilitytransformation initiatives in a healthcare-focused environment.
• Growth: Exposure to cross-functional stakeholders and astrong platform to build capabilities in analytics, goverce, and execution.