Consultant

· Strong hands-on experience with Splunk Enterprise and/or Splunk Cloud and certified to architect or consultant level

· Experience with monitoring, logging, and observability solutions

· Strong experience with data onboarding, parsing, and transformation

· Good understanding of Linux platform and infrastructure

· Experience in incident, problem, and change management processes

· Ability to troubleshoot complex issues and perform root cause analysis

· Experience working in enterprise-scale environments

Scope of services:

· Maintain Splunk platform (Cloud / ITSI) to meet business and operational requirements

· Provide support for production issues, including incident, problem, and change management

· Optimise platform performance, data ingestion, and search efficiency

· Support platform upgrades, migrations, and onboarding activities

· Collaborate with engineering, DevOps, and application teams to onboard workloads and improve observability

· Monitor and assess the performance of dashboards, reports, and use cases using tools and SPL

· Drive automation and simplification of operational processes

· Ensure adherence to security, compliance, and audit requirements

· Contribute to service improvement initiatives, including reliability, resilience, and cost optimisation

· Deliver optimisation for monitoring, alerting, and observability solutions to support critical applications and services

· Participate in on call / 24x7 support rota where required