Consultant - Digital Workplace

Job Function: Services The role:

Are you passionate about helping customers modernize the way they work through Microsoft 365 technologies?

Do you enjoy combining hands-on technical expertise with customer engagement to solve complex workplace challenges?

Would you like to deepen your expertise across Intune, Microsoft 365, identity, security, and cloud technologies?

At SoftwareOne, we help organizations modernize their workplace environments through cloud, collaboration, endpoint management, and security solutions. We are looking for a Microsoft 365 Consultant – Modern Workplace to deliver Microsoft 365 solutions that improve productivity, security, device management, and the overall employee experience.

As a Microsoft 365 Consultant, you will work closely with customers and technical teams to implement, migrate, configure, and support Microsoft Modern Workplace solutions. You will contribute to successful project delivery while maintaining strong customer relationships, supporting escalations, and continuously developing your Microsoft expertise.

Key responsibilities:

• Delivering Microsoft 365 and Modern Workplace projects, including migrations, configuration, implementation, and ongoing technical support.
• Designing, configuring, and managing Microsoft Intune solutions across device enrollment, compliance, configuration profiles, application deployment, Windows Autopilot, and endpoint security.
• Supporting Microsoft 365 workloads including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Troubleshooting complex technical issues and acting as an escalation point for junior support engineers.
• Working directly with customers to understand requirements, provide technical guidance, and ensure high-quality delivery and customer satisfaction.
• Maintaining project documentation, sharing technical knowledge, and continuously developing expertise through Microsoft certifications and learning.

What we need to see from you:

• Strong experience implementing, administering, or supporting Microsoft 365 and Modern Workplace environments.
• Hands-on expertise with Microsoft Intune, including MDM/MAM, device enrollment, application deployment, compliance policies, configuration profiles, and Windows Autopilot.
• Good knowledge of Microsoft 365 workloads including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Understanding of endpoint and identity security, including Conditional Access, BitLocker, Microsoft Defender for Endpoint, and security baselines.
• Experience with Windows Server and supporting Microsoft cloud or hybrid environments.
• Strong troubleshooting, communication, organization, and customer service skills with the ability to work effectively in fast-paced environments.

Why SoftwareOne?:

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.