Consultant, Human Capital Development

About You

As a Human Capital Development Consultant, you will partner with business leaders to identify capability gaps, diagnose performance challenges, and design practical learning solutions that drive measurable business outcomes.

Combining the roles of consultant, facilitator, and learning designer, you will develop and deliver leadership, management, sales, and professional development programmes while providing expert guidance to stakeholders on capability development strategies. Beyond classroom delivery, you will evaluate learning effectiveness, coach leaders, and use data and business insights to ensure learning initiatives translate into improved performance, stronger leadership capability, and sustainable organizational growth.

The role is based on five key pillars:

1. Business Consulting
2. Learning Design
3. Facilitation & Coaching
4. Stakeholder Management
5. Measurement & Continuous Improvement

Your Day-to-Day

1. Business Consulting & Needs Analysis

   • Partner with business leaders and stakeholders to understand business challenges, performance gaps and capability needs.
   • Conduct Training Needs Analysis (TNA) and diagnose root causes before recommending learning interventions.
   • Translate business requirements into practical people and capability development solutions.
   • Provide professional recommendations and challenge stakeholders where training may not be the most appropriate solution.

2. Learning & Programme Design

   • Design and develop leadership, management, sales, soft skills and operational development programmes aligned with business needs.
   • Develop learning journeys, training materials, activities, assessments and supporting resources.
   • Adapt programmes based on learner profile, business requirements and performance data.

3. Training Delivery & Facilitation

   • Deliver engaging and outcome-focused training programmes for employees, managers and leaders.
   • Facilitate workshops, discussions, simulations, role plays and other experiential learning activities.
   • Adjust facilitation approach based on participant needs and learning outcomes.

4. Stakeholder & Project Management

   • Work closely with business leaders, People & Culture and operational teams to manage learning projects from needs identification through implementation.
   • Manage project timelines, resources, stakeholders and external vendors where required.
   • Present programme proposals, findings and recommendations to relevant stakeholders.

5. Coaching & Capability Development

   • Support managers and leaders in applying learning to their day-to-day work.
   • Provide coaching, reinforcement and post-training interventions where required.
   • Identify opportunities to strengthen leadership and employee capability beyond formal training.

6. Evaluation & Business Impact

   • Measure learning effectiveness through pre/post assessments, participant feedback, behavioural observations and relevant business metrics.
   • Analyze data to identify whether interventions are improving capability and performance.
   • Continuously improve programmes based on feedback, data and business.

7. Ad Hoc Projects

   1. Demonstrate flexibility by providing support for ad hoc projects as required.

Your Know-how

• Diploma or Degree in Human Resources Management / Business Studies or equivalent.
• HRD Corp Accredited Trainer (TTT Certification) is preferred.
• Experience in corporate training, public workshops, or educational roles.
• Relevant work experience in learning and development or a leadership role
• Experience of designing and implementing leadership and management development programmes, coaching or mentoring
• Excellent track record of delivering engaging and informative training interventions
• Excellent facilitation skills which encourage participation and appropriate challenge of participants
• Ability to work independently whilst also supporting and drawing on resources across the wider department
• Self-motivated, proactive, and resourceful with a strong sense of initiative.
• Demonstrates integrity, professionalism, and maintains strict confidentiality.