Consultant – Patient Care

Resonnocare – Hearing and Beyond

Resonnocare Health-tech Pvt Ltd delivers differentiated and integrated healthcare through a technology-enabled, multi-specialty model. We bring together clinical expertise, advanced diagnostics, patient-focused service delivery, and structured care pathways to support doctors, hospitals, and healthcare partners in providing high-quality, efficient care.

Our mission is to deliver honest, transparent, and ethical audiology and other healthcare services through standardised clinical protocols, continuous learning, and compassionate patient engagement. Backed by combined experienced leadership, we are committed to responsible growth and trustworthy care across all patient touchpoints.

Position Title: Consultant – Patient Care

Location: Gurugram, Haryana

Experience Required: 3-4 years

Working: Work from Office, 6 days a week

Role Overview:

We are looking for an experienced Sales Consultant – Patient Care who specializes in handling customer interactions over calls, providing consultation, and converting leads into sales. The role involves engaging with customers, understanding their needs through telephonic conversations, and offering tailored solutions to drive business growth.

Key Responsibilities:

· Handle outbound and inbound calls to engage with potential and existing customers

· Provide consultation to customers over calls by understanding their requirements

· Explain product/service features, benefits, and pricing effectively

· Follow up on leads and convert inquiries into successful sales

· Address customer concerns, objections, and provide suitable solutions

· Schedule appointments or further consultations when required

· Maintain strong customer relationships through regular follow-ups

· Ensure high levels of customer satisfaction through professional communication

· Maintain accurate call records, customer details, and sales updates

· Work towards achieving and exceeding sales targets

Core Skills & Competencies:

· Excellent verbal communication and tele calling skills

· Strong consultative selling and persuasion abilities

· Ability to handle customer queries and objections effectively over calls

· Proven track record of lead conversion via telephonic interaction

· Customer-centric approach with good listening skills

· Ability to build rapport quickly over phone conversation.

Education and Technical Skills:

· Any Graduate

· Basic computer application knowledge

· Working knowledge of MS Excel and CRM tools

Preferred Industry Experience:

Healthcare consultation (hearing solutions, etc.)

Pay: Up to ₹420,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person