Consultant- Process Training

Role & responsibilities

• Train assigned new hires both individually and as a group as needed on all functions as directed.
• Conduct assessments for the trainees and publish the scores in the NHT update.
• Evaluate training progress and competency of trainees.
• Immediately bring to the notice of the respective L1 training manager of any trainee behavioral issue.
• Record trainees attendance and publish it daily in the NHT update.
• Maintain training summary report for each batch.
• Update training module as per guideline change and keep L1 manager informed.
• To Develop concise written training guidelines and processes for all department functional areas.
• Maintaining and publishing daily class updates.
• Attending Quality Meetings as required.
• Co-ordinate with different operation leads/L1 Managers to deploy the trainees on floor.

Role Requirement

• Graduate in any stream
• End-to-end RCM knowledge
• 4 -6 years of Revenue Cycle Management (RCM) experience
• Minimum 2 years of experience training new hire batches.
• Good English communication (reading, writing)
• Should be comfortable and familiar with virtual training.
• Understanding of US healthcare, HIPAA
• Is proficient with MS office skills
• Capable of executing tasks based on work instructions

Preferred candidate profile

• Should be open to traveling to other locations as per the requirements
• Flexible working in rotational shifts