WhiteCrow Research
Consulting Engineer - Data Center
Skills
2 days ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
21 October 2026
What they need
About WhiteCrow
We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house research.
About our client
Our client is a worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, our client has securely connected the world. With its industry-leading AI-powered solutions and services, our client enables its customers, partners, and communities to unlock innovation, enhance productivity, and strengthen digital resilience. With purpose at its core, our client remains committed to creating a more connected and inclusive future for all.
As a Consulting Engineer - Data Center, you will be responsible for...
- Serving as a trusted technical advisor to customers, providing expert guidance on Data Center and networking solutions.
- Leading the strategy, design, and implementation of complex network architectures aligned with customer business objectives.
- Managing end-to-end delivery of high-impact technical engagements, ensuring successful implementation and optimization.
- Translating customer business requirements into scalable, secure, and high-performance technology solutions.
- Collaborating with account teams, partners, and cross-functional teams to drive technology adoption and customer success.
- Supporting pre-sales activities, including technical consultations, solution design, and architecture recommendations.
- Driving technology transitions and delivering measurable business outcomes through innovative solutions.
- Acting as the primary escalation point for complex technical issues, providing advanced troubleshooting and problem resolution.
- Leveraging deep technical expertise across Data Center and networking technologies to resolve critical customer challenges.
- Developing and contributing digital intellectual capital, reusable solutions, and best practices to improve delivery efficiency.
- Promoting continuous learning, mentorship, and knowledge sharing within the global Customer Experience (CX) team.
- Strengthening customer relationships by delivering high-quality technical engagements and exceptional customer experiences.
- Aligning technology strategies with customer goals to improve network performance, scalability, and operational efficiency.
- Contributing to customer satisfaction, business growth, and the successful adoption of technologies.
What you already have...
- Bachelor's degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles
- Deep knowledge of L2/L3 networking protocols and technologies (vPC, STP, HSRP, OSPF, EIGRP, BGP) with strong hands-on Nexus 2K/5K/7K/9K platform experience
- Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
- Proven experience in design and deployment of Data Center solutions including traditional DC standalone Nexus design, VXLAN Fabric and ACI Fabric solutions using ACI MultiPod /Multisite/Remote Leaf Fabric architectures.
- Partnered with customers to design and implement network solutions, ensuring seamless system integration and proactive service assurance
- Active Data Center certification such as CCIE or CCNP, or equivalent vendor certification (e.g. VCP)
- Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs
- Experience in Build and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.
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