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Consumer Advisor

The Salvation Army NZ

Consumer Advisor

2 months ago

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Important information


Contract type:

Part time

Location:

Whangārei, New Zealand

Work mode:

Onsite

Published on:

1 September 2026

What they need


Location - Whangarei

We're seeking someone with both the personal experience of addiction and recovery and preferably experience as a family member of an affected other to join our dynamic team at The Salvation Army.

Together, we can ensure that the voices of our clients / tangata whai ora and their families are not only heard but truly valued, as we strive to meet their needs and honour our commitment to being active partners to Te Tiriti o Waitangi.

Key Responsibilities:

  • Facilitating client and family feedback
  • Providing invaluable insights, guidance, and advocacy
  • Representing the perspective of tangata whai ora / clients and their families
  • Sitting on the National Consumer Advisor lived experience team.
  • Contributing to the transformational consumer/lived experience participation plan

Person Specification:

  • Having experienced alcohol and other drug treatment services yourself (desirable, but not essential)
  • You will ideally with two years of post-treatment recovery
  • Commitment to improving the lives of Bridge clients and their families
  • Effective communication skills

Our offer to you:

  • An additional working week of Salvation Army leave awarded annually on 1 July
  • Free confidential counselling services to support your wellbeing
  • Subsidised flu vaccinations
  • Discounted Medical Insurance with Southern Cross
  • TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7

This is a permanent part time role up to 24 hours per week as negotiated with Bridge Director.

The hourly rate for this role will be $29.10 to $31.65 dependent on the applicant.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

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