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Consumer Experience Director

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Onsite

Consumer Experience Director

Durbell Co., Ltd.

Consumer Experience Director

Skills

Marketing StrategyBranding StrategyBranding

2 months ago

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Important information


Contract type:

Permanent

Location:

Bangkok, Thailand

Work mode:

Onsite

Published on:

12 August 2026

What they need


  1. Consumer Experience Strategy
    • Develop and lead the overall Consumer Experience strategy, principles and direction across markets.
    • Translate brand strategy into relevant and differentiated consumer experiences.
    • Ensure consistency and alignment of consumer experiences across brands and markets.
  2. Sports Marketing & Platforms
    • Develop sports marketing strategy and identify strategic sports platforms and rights that strengthen consumer engagement.
    • Evaluate and prioritize sports partnerships based on brand relevance, consumer reach and business impact.
    • Lead collaboration with rights holders, markets, Legal and Finance.
  3. Consumer Activation
    • Develop consumer activation frameworks, guidelines and playbooks.
    • Drive activation excellence and ensure best practices are scaled across markets.
    • Partner with Brand, Commercial and Country Marketing teams to deliver impactful consumer activations.
  4. Digital Ecosystem & Partnerships
    • Lead the digital ecosystem and partnership strategy to enhance consumer engagement.
    • Identify and develop strategic digital and external partnerships.
    • Ensure integration across digital, media, data and consumer touchpoints.
  5. Consumer Engagement Measurement
    • Establish consumer engagement KPIs and measurement frameworks.
    • Track performance and effectiveness of consumer experience initiatives.
    • Use consumer, digital and market insights to improve future activation strategies.
  6. Market Activation Excellence
    • Drive excellence in local market execution while maintaining global strategic alignment.
    • Facilitate best-practice sharing across markets.
    • Identify successful initiatives and scale them across countries/brands.

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