Consumer Operation Analyst

Consumer Operation Analyst

We're looking for a Consumer Operation Analyst to strengthen our consumer insights engine by analyzing large-scale social media data at an industry level.

This role plays a key part in transforming raw data into structured, ready-to-use insights that help our Data Analytics Team work faster, smarter, and more effectively.
This position is ideal for new graduates or early-career professionals who are passionate about data, social media, and turning information into meaningful insights.

Key Responsibilities:

• Analyze large-scale social media datasets (200,000+ data points) to identify trends, patterns, and industry-level insights
• Prepare and structure consumer and industry data as a central knowledge source for Data Analytics Team
• Collaborate with Insight, Product, and internal teams to translate data into actionable learnings

Qualifications:

• New graduates are very welcome
• Strong analytical and logical thinking skills (background in statistics or data analysis is a plus)
• Interest in consumer behavior and social media trends.
• Solid Excel skills (Pivot Table, VLOOKUP / XLOOKUP)
• Able to present data clearly using PowerPoint
• Basic English reading and writing skills
• Experience with Power BI or data visualization tools is a plus