Consumer Representative

Consumer representative - Join the ACP Quality Assurance Committee at the Australian Physiotherapy Association (APA)

We are inviting applications for a Consumer Representative to join the Australian College of Physiotherapists (ACP) Quality Assurance Committee from 1 January 2027. Applicants from across Australia are welcomed.

The Consumer Representative brings an independent consumer and public-interest perspective to the Committee, helping ensure consumer perspectives are considered in the quality assurance and continuous improvement of the College’s education and credentialling pathways.

The ACP is part of the Australian Physiotherapy Association (APA). It’s Quality Assurance Committee provides independent strategic oversight of quality across Titling and Specialisation pathways, including accreditation oversight for specialisation.

About the Role

As the Consumer Representative, you will bring an independent consumer and public-interest perspective to the Committee’s work. You will help ensure consumer perspectives are considered in quality assurance and continuous improvement across the College’s education and credentialling pathways, including matters relating to safety, fairness, equity, inclusion and culturally safe healthcare.

About the Committee

The Quality Assurance Committee oversees systematic monitoring, quality assurance, accreditation readiness and continuous improvement activities, including monitoring of quality indicators, program outcomes and systemic risks. It provides independent strategic quality assurance recommendations to ACP College Council regarding education quality, assessment quality and accreditation matters.

The Committee operates independently from pathway governance, operational pathway delivery and assessment implementation activities to preserve objective quality assurance and accreditation oversight across the College education and credentialling framework.

Committee Responsibilities

Committee members contribute to the Committee's responsibilities, which include:

• Reviewing, evaluating and advising on alignment with APC accreditation requirements, including systematic monitoring, review, continuous improvement, assessment quality and accreditation evidence readiness.

• Overseeing quality assurance systems, including systematic monitoring, evaluation, audit and periodic review activities across Milestone 3 and Milestone 4 pathways.

• Establishing quality assurance indicators, reporting requirements and evidence sources required to support systematic monitoring, evaluation and accreditation readiness.

• Overseeing annual quality assurance reporting and cyclical review activities.

• Reviewing reports and quality assurance data arising from committees, panels, assessment and quality assurance activities.

• Analysing quality indicators, program outcomes, systemic issues, trends and risks, and recommending quality improvement strategies to ACP College Council.

• Reviewing and evaluating assessment quality and assessment system performance, including consistency, defensibility, moderation and fairness.

• Analysing systemic issues, trends and risks arising from appeals, complaints, assessment reviews and quality assurance activities.

• Monitoring quality indicators, outcomes and evidence relating to cultural safety, culturally responsive education and assessment, and participation and outcomes for Aboriginal and Torres Strait Islander registrars.

• Developing policies, procedures and guidelines relating to quality assurance, assessment quality and accreditation activities across Milestone 3 and Milestone 4 pathways.

• Reporting to College Council on quality improvement strategies arising from reviews, audits, accreditation activities and quality assurance processes.

• Escalating significant risks relating to education quality, assessment quality, governance or accreditation to College Council.

For the full Terms of Reference, please visit: APA-Quality-Assurance-Committee-Terms-Reference-July26.pdf

Appointment and Commitment

Committee members are elected in accordance with the APA Committee and College Governance Regulations. Applicants from across Australia are welcomed.

Committee members are elected for a term of three (3) years commencing on 1 January of the year following their election and may serve a maximum of two (2) consecutive terms.

This is a remunerated position. Remuneration for 2027 is $2,000 per annum.

The Committee meets remotely at least four (4) times per year and may meet more frequently as required. Members are expected to actively participate in the work of the Committee and attend at least 80% of scheduled meetings each calendar year.

Expectations of Members

Committee members are expected to:

• Actively participate in Committee discussions and decision-making.

• Comply with the APA Conflict of Interest Policy and declare any actual, potential or perceived conflicts of interest.

• Maintain the confidentiality of Committee discussions, papers, decisions and information obtained through their role.

• Engage respectfully and professionally with one another.

• Promote behaviours that are inclusive, equitable and culturally safe.

• Act in a manner consistent with APA values, the Code of Conduct and applicable governance requirements.

Apply Now

In your application please include:

• Resume
• A statement (maximum 1 A4 page) your motivation for joining the Quality Assurance Committee and demonstrating how your experience, knowledge and skills align with the following criteria:

a. Experience in consumer advocacy or representation, with the ability to bring an independent perspective to governance and quality assurance.

b. Understanding of consumer safety, equity, inclusion and culturally safe healthcare, with an ability to represent diverse perspectives.

c. Strong analytical, communication and collaboration skills, with the ability to review information, identify risks and contribute to continuous improvement.

For further information please contact: [email protected]

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members.

We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honours the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia.  We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

Applications close COB Tuesday, November 10th 2026.