Contact Center Customer Support

Date Listed

12 Oct 2026

Experience Level

Entry Level / Junior Executive

Profession

Customer Service / Communications

Industry

Consultancy

Job Period

Flexible Start, For At Least 6 Months

Location Name

Bukit Merah Central, Singapore

Address

Bukit Merah Central, Singapore

Map

Company Profile

Lousintan is Singapore's trusted partner in healthcare financial solutions. We combine deep sector experience with a modern, digital-first platform that gives providers the financial stability to keep their focus where it belongs: on patients.

Job Description

We’re looking for a dynamic, customer-focused professional to join our call center team. As the first point of contact, you’ll provide friendly, efficient service and support to our valued customers.

Key Responsibilities:

Handle both inbound and outbound calls professionally, with empathy and care

Follow up on hospital bill payments and manage receivables

Provide billing information and support patient inquiries

Assist customers in navigating digital payment portal services

Send statements of accounts and maintain accurate records

Collaborate with team members to improve service processes

Meet key performance indicators (KPIs) while ensuring quality service