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Contact Center Process Associate

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Onsite

Contact Center Process Associate

Capgemini

Contact Center Process Associate

1 month ago

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Important information


Contract type:

Permanent

Location:

Metro Manila, Philippines

Work mode:

Onsite

Published on:

24 September 2026

What they need


Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Job Description - Grade Specific Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

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