Contact Centre Executive

Job highlights

• . For more information,please contact Sayali at . Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
• The ideal candidate will have 3-5 years of experience and be responsible for providing exceptional customer service and support.

Looking to onboard a skilled Contact Centre Executive to join our team in Delhi, India. The ideal candidate will have 3-5 years of experience and be responsible for providing exceptional customer service and support.

Roles and Responsibility

• Handle inbound and outbound calls from customers professionally.

• Provide accurate information about products or services to customers.

• Resolve customer complaints and issues promptly and efficiently.

• Meet or exceed performance targets set by the company.

• Collaborate with team members to achieve common goals.

• Maintain high levels of product knowledge and stay updated on new developments.

Job Requirements

• Excellent communication and interpersonal skills are essential.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Strong problem-solving and analytical skills are necessary.

• Proficiency in using computer systems and software applications is required.

• Ability to work collaboratively as part of a team.

• Strong attention to detail and organizational skills are vital.

• A graduate degree is required.

For more information, please contact Sayali at 8657493496.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.