Container Refund Point (CRP) Sorter

IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

Why IMPACT?

We believe our people are our greatest asset, so to support you, we offer a wide range of benefits including:

• Salary packaging up to $18,500 per year to increase your take home pay
• Birthday bonus day off
• Paid 2 hours per month to donate to a worthy cause of your choice
• Opportunities for advancement with our 'grow your own' approach
• Leadership programs with the Institute of Managers and Leaders
• Leaders Lab, development support for employees aspiring to leadership roles
• Workplace Chaplaincy for face to face, confidential support + external employee assistance program
• Corporate Gym Membership offer
• Reimbursement for Working with Children clearance (after completed probation)

About the Opportunity

We are currently recruiting for multiple roles for Container Refund Point (CRP) Sorters at several locations in Bundaberg. These are casual roles offering approximately 15 to 20 hours per week. A CRP Sorter is responsible for providing excellent customer service while receiving, sorting, and counting eligible recyclable containers.

On a day-to-day basis, you will:

• Direct customers to available parking spots
• Assist customers, as needed to remove products from their vehicle using correct manual handling technique.
• Identify and sort eligible containers such as bottles, cans, glass wine and spirit bottles
• Count product and provide a written tally
• Share the written count with customers before providing the count information to the Supervisor
• Deliver the cash refund to customers at their vehicle
• Provide friendly and courteous face-to-face customer service
• Perform general cleaning to maintain a safe, clean, and efficient work environment

About you

• Strong numeracy skills with the ability to accurately and efficiently count and record recyclable containers.
• Demonstrated experience providing face-to-face customer service with a friendly and professional approach.
• Ability to perform manual handling tasks and undertake physically demanding work safely.
• Commitment to Workplace Health and Safety (WHS) practices and procedures.
• Proven ability to work both independently and collaboratively as part of a team with minimal supervision.
• Willingness to work in a recycling environment, including handling recyclable materials, working in a shed environment, and working rostered hours.
• Forklift licence (highly desirable)

To find out more, view our Position Description and full list of staff benefits at Join Our Team page, impact.org.au/careers-with-us

How to apply

Submit your application today and provide your:

• Cover letter showing us why you are a great match for this role
• Current resume

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all.IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.

The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.