Content Administrator

About The Role We're looking for a detail-focused, entry-level Content Administrator to support an e-commerce client. The role combines general administration in support of the visual merchandising team with website testing and quality checks. Your time will be split roughly 50/50 between the two, and the balance can flex up or down depending on what the team needs most at any given time.

Visual merchandising and administrative support (about 50%)

• Capture and update product data on the website or back-end system
• Update product copy and descriptions onsite
• Update product positioning and categorisation onsite as directed
• Check data for accuracy and consistency before and after it goes live
• Keep product information tidy and up to date as ranges and details change
• Pick up other general admin tasks for the visual merchandising team as they come up

Website testing and quality checks (about 50%)

• Check links across the website to make sure they work and go to the right pages
• Run basic functionality checks, such as forms, buttons, menus, search, filters and the checkout flow
• Test new features before and after release, and on different browsers and devices where needed
• Log bugs clearly, with what you did, what you expected and what actually happened
• Retest fixes once the team has made changes
• Keep a simple record of what has been tested and what is outstanding

What We're Looking For

• Matric or equivalent. A diploma or some tertiary study is a plus, but not required
• No formal experience needed, though any exposure to websites, e-commerce or admin work is helpful
• Strong attention to detail and a methodical approach
• Good written English, as you'll be reporting bugs and editing product copy
• Comfortable with Excel or Google Sheets and everyday online tools
• Able to follow instructions, work independently and ask when something is unclear
• Comfortable working with a team and taking requests from more than one person
• Reliable, with a good internet connection and a suitable workspace if working remotely

Nice to have

• Familiarity with platforms like Shopify, WooCommerce or similar
• Basic understanding of how websites work
• Experience with a ticketing or task tracking tool
• Interest in retail, fashion or visual merchandising

What Success Looks Like

• Product data and onsite copy are accurate, consistent and updated on time
• Bugs are found and reported clearly before customers run into them
• The visual merchandising team can rely on you for day-to-day admin support
• You can flex between admin and testing as priorities shift