Content & Communications Manager

Join the team and take ownership of Satchel’s story.

Satchel is a European digital finance provider and a principal member of Mastercard Europe for card issuing. Since 2018, we’ve been providing payment solutions to businesses and individuals around the world.

Our offering covers everything from business accounts with EU IBANs, SEPA and SWIFT payments, and Mastercard cards to BaaS and White Label solutions for fintechs and institutional clients.

Behind it all is our own financial ecosystem, built by an international team of fintech professionals. It includes our core banking platform, payment gateways, 300+ APIs, security tools such as 3D Secure and 2FA, and integrations with partners including Ondato and Napier.

We’re now looking for a Content & Communications Manager

to help us communicate what we do, build our presence and bring our brand to life across different channels.

Your day-to-day tasks:

Content & communications

Own and drive Satchel’s content and communications plan across LinkedIn, Facebook, Instagram and other relevant channels. Shape our voice, topics and messaging, and keep our communication consistent and engaging.

Partnerships

Manage and nurture Satchel’s key partnerships, coordinating communication, joint initiatives, campaigns and other opportunities.

Online presence & reputation

Manage Satchel’s presence across Trustpilot, Google Business Profile, LinkedIn and other relevant platforms. Keep profiles up to date, monitor reviews and respond when needed.

Client communications

Plan and coordinate regular client communications, including newsletters, product updates, campaigns, service notices and other important information.

Events & exhibitions

Plan and coordinate Satchel’s presence at industry events and exhibitions — from expo stands, branding and promotional materials to merchandise, presentations and on-site coordination.

External partners & suppliers

Brief and coordinate external designers, videographers, photographers, print partners and other creative suppliers, keeping projects, deadlines and budgets on track.

Internal communications & employee engagement

Coordinate internal communications and employee involvement in company events, campaigns and initiatives, keeping our people informed and engaged.

What makes you a great fit:

We’re looking for someone who can take ownership, communicate clearly and get things done

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Your experience

• 4+ years in content, communications or marketing, with hands-on project ownership.
• Experience managing multiple projects and deadlines.
• A portfolio of published work — articles, social media campaigns, videos, events or similar.
• Experience using LinkedIn and Instagram as business channels, including analytics.

Your communication skills

• Strong written and spoken English. You’ll be writing client-facing communication regularly, so clear and confident English is important.
• Excellent interpersonal and collaboration skills — you’ll work with colleagues, clients, partners and external suppliers.
• Strong attention to detail without losing sight of the bigger picture.

Your way of working

• Comfortable taking ownership and working independently.

• Organised and able to keep multiple things moving at once.

• Comfortable using AI tools for research, drafting and working more efficiently.

• Most importantly, a positive, can-do attitude

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And a few nice-to-haves

• A degree in communications, marketing, journalism, business or a similar field — or equivalent professional experience.
• Experience in fintech, payments or another regulated industry.
• Experience managing partnerships and turning them into meaningful communication or marketing opportunities.

What comes with the role:

Competitive salary

€3,200–€4,000 gross per month, depending on your experience and knowledge.

Grow with us

Join a team of driven fintech professionals building a growing financial platform and shaping how businesses and people move money. We support your professional growth with training, courses and learning opportunities tailored to your role and development goals.

Flexibility that works for the team

We believe being together makes communication and collaboration easier. That’s why this role is primarily office-based, while still offering flexible working hours and remote work after the probation period.

Vilnius 360 office

Our office is in Green Hall, with a 360° panoramic view of Vilnius. You’ll have one of the best views in the city right outside your window.

Sports, events & team life

Through our partnerships with sports events and organisations, our team gets opportunities to attend and get involved in events beyond the office. We also like to celebrate together and create opportunities for the team to connect, have fun and enjoy time together outside of work.

Please apply before 23 October.