Content & Integration Architect

Join RBC Capital Markets' Client & Banking Technology team in Malaysia as a Technical Architect. You'll design application systems, define architecture patterns, and modernize technology stacks while advising business and technology partners. This role requires expertise in Box.com and third-party systems to optimize our content management solutions. Reporting to the Director of Architecture, you'll lead technical planning and execute projects that improve internal operations and client capabilities, ensuring strong business outcomes.

The ideal candidate has deep expertise in Box Platform, Box APIs, security model, and enterprise integrations with tools like Okta, Microsoft 365, Salesforce, ServiceNow, and AWS. This is a high-impact role bridging Enterprise Architecture, Security, and Business stakeholders.

Key Responsibilities

Technical Design & Architecture

• Develop architecture documentation and designs of system landscapes. Identify gaps between current and desired end-states
• Design application infrastructure including databases, programming languages, and testing approaches
• Manage data integrations across multiple systems and platforms
• Solve complex technical challenges and enterprise-wide platform requirements
• Evaluate new technologies and solutions for business benefits
• Architect and design end-to-end Box Enterprise solution including folder structure, permissions model, security classifications, retention and governance policies.
• Define Box enterprise architecture standards, best practices, and roadmap for content lifecycle management.
• Lead migration strategy from legacy ECM systems (SharePoint, File Shares, OpenText, Documentum) to Box.
• Design for scale, high availability, performance, and compliance (HIPAA, FINRA, GDPR, FedRAMP).

Solution Implementation

• Lead detailed design of enterprise-level technology projects from inception to production. Supervise configuration, quality assurance, testing, and deployment
• Create prototypes and proofs of concept with colleagues and clients
• Demonstrate Box platform capabilities (security, compliance, AI, APIs) and show how solutions integrate into enterprise architecture.
• outcomes and seamlessly integrate with existing systems.
• Bridge Box's Product, Platform, Security, and RBC technology teams and provide structured feedback to shape Box integration strategy
• Conduct technical discovery sessions, deliver custom demos, and guide customers through assessment of business and technical requirements.
• Create project scope documents, technical specs, statements of work, and reusable solution playbooks to enable consistent implementation across accounts.
• Able to work on 3rd party systems such as Box, document management solutions and data integrations

Team & Stakeholder Engagement

• Collaborate with support, and technology teams on system changes
• Mentor developers and technical professionals on best practices
• Provide technical direction and guidance to implementation teams
• Lead technical training for users and stakeholders
• Support IT governance and strategy alignment with business objectives

Platform Administration & Governance

• Configure and manage Box Admin Console - users, groups, managed users, external collaboration, device trust, and content policies.
• Implement Box Governance - retention policies, legal holds, disposition, Box Shield, classification labels, DLP, and watermarking.
• Establish governance for external sharing, collaborator permissions, and data residency.
• Architect and design technical solutions using Box APIs, Box CLI, Box SDKs (Java, Python, Node.js), Box UI Elements, and Box Webhooks.
• Build and manage integrations with IdP (Okta / Azure AD) for SSO & SCIM
• Design and implement Box Relay, Box Automations, and custom workflows using low-code/no-code and API-driven automation.
• Oversee Box Platform app development for custom portals and content apps.
• Experience with Box Migration tools (Box Shuttle, SkySync, ShareGate, custom ETL).
• Experience with AI in Box - Box AI, Box AI Studio, Intelligent Content Management.

Must Have

Education & Communication

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent
• Box Certified Professional or Box Platform Developer Certification
• Fluent English (written and verbal)

Experience

• 5–7 years designing and managing software projects with distributed computing, microservices, integrations in background
• 2–3 years in technology development in financial services
• Experience delivering large-scale data platforms and enterprise solutions
• Worked on 3rd Party systems and document management system experience
• Capital Markets or financial services industry experience
• Box Certified Professional or Box Platform Developer Certification.
• Experience with Box Migration tools (Box Shuttle, SkySync, ShareGate, custom ETL).
• Experience with AI in Box - Box AI, Box AI Studio, Intelligent Content Management.

Technical Skills

• Strong understanding of integration technologies, single sign-on, Enterprise Mobility Management, BYOK, Data Masking, Data Loss Prevention, and cloud solution architecture patterns
• Hands-on technical ability with programming languages including Python, TypeScript, Node.js, MongoDB, expertise in REST APIs, JSON, DevOps, and infrastructure considerations.
• Jenkins, Docker, Kubernetes, GitHub, Linux, Windows
• Cloud architecture, microservices, and APIs
• Strong REST API and JSON knowledge with ability to handle technical questions
• Data integration tools and security best practices
• On-premises to cloud and cloud-to-cloud integration experience

Architecture & Design

• Ability to define system architectures and identify gaps between current and desired states
• Design scalable, performance-driven solutions handling large data volumes
• Data fabric/mesh concepts and data architecture principlesAgile and Scrum methodology experience
• Strong analytical, communication, and presentation skills

Nice to Have

• Cloud certifications (AWS, Azure, GCP)Ability to influence cross-functional decision-makers
• Strategic thinking across multiple business units

Working hours: 3pm - 12am MYT