Content & Merchandising Coordinator

The Content & Merchandising Coordinator supports online merchandising activities to ensure an optimal customer experience and strong commercial outcomes across the website. This role is responsible for maintaining accurate product content, executing merchandising updates, and supporting promotional and supplier-related tasks.

Job Requirements

• Website & E-Commerce Management: Ability to manage and update onsite content, including website banners, landing pages, and promotional placements.
• Product Data & Content Maintenance: Proficiency in creating new product listings, updating product pages (imagery, copy, pricing, categorisation), and ensuring links and content function correctly.
• SEO & Copywriting Skills: Experience in writing and optimizing SEO blurbs to enhance search performance, page visibility, and user conversions.
• Merchandising & Stock Strategy: Ability to liaise with category managers and internal teams to execute sales/promotional activities and manage discontinued product lines in alignment with stock strategies.
• Cross-Functional Collaboration: Strong communication skills to work closely with Senior, Mid, and Junior Category Managers across multiple departments.
• Adaptability & Attention to Detail: High attention to detail for site-wide quality checks, alongside adaptability to take on evolving tasks in a fast-paced e-commerce environment.

Job Responsibilities

Website & Content Management

• Update onsite content including website banners, landing pages, and promotional placements
• Conduct regular site checks to ensure product listings, links, and content function correctly
• Make product page updates, including imagery, copy, pricing, and categorisation, as required
• Maintain consistency and accuracy across all website merchandising touchpoints
• Write and update SEO blurbs to enhance search performance and page visibility, ensuring product listings are optimised for conversion and SEO

Stock & Product Maintenance

• Liaise with internal teams to ensure discontinued lines are managed in line with stock and promotional strategies
• Create new products and refine existing products as necessary across all categories and departments as required
• Collaborate with Senior Category Managers, Category Managers, and Junior Category Managers to create sales and promotional work within their categories, keeping in mind category optimisation

Job Benefits

• Collaborative, energetic culture with real ownership, fun team events, & more
• Epic Discounts: Staff discounts + 50% off Mighty Mobile plans.
• Book Allowance: $150/year to spend on personal/professional development books.
• Free Snacks & Breakfast: Free daily breakfast, fruits, snacks, and free parking on-site.
• Health & Wellness: Subsidized health insurance, free flu shots & EAP.
• Balance & Recognition: 1 paid Volunteer Day/year, long service leave, and spot rewards!