Content Coordinator

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You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.

About The Role The Content Coordinator (CC) plays a pivotal role in supporting the day-to-day work of the content teams. This includes managing activities related to product setup and contracts, as well as coordinating with vendors responsible for liaising with continuity publications’ editors/authors. The CC also supports the acquisition of content for assigned continuity products.

Responsibilities: Administrative Support:

• Manage contracts and Consent to Publish (CTP) forms with authors and editors, ensuring they are signed by KLI, returned to the authors/editors, and filed appropriately.
• Ensure proper setup and maintenance of products in systems by handling internal distribution of plannings, pricefixings and bulk orders.
• Compile various reports, including the monthly report on books, the up-to-dateness report, the annual journal overview presentations, and the annual journal ranking reports, and perform any necessary follow-up actions.
• Ensure that processes related to the day-to-day management of the content team are well-documented and stored.

Management of Continuity publications and Routine Author Management:

• Oversee the vendor responsible for chasing authors/editors of regularly updated content and journals, ensuring the vendor meets the agreed terms of the contract.
• Follow up with authors who have not responded to the vendor's requests.
• Coordinate with the publishing department as needed regarding any authors that require replacement.
• Manage day-to-day communication with general editors and authors for key continuity titles.

Communication:

• Liaise with in-house departments (CSG, Marketing, Sales, Accounts) and vendors to provide information and coordination about the product line.

Requirements: Education & Experience

• University Degree or equivalent.
• Proven experience in a similar function.
• Fluency in English, preferably a native speaker.
• Advanced PC skills.

Competencies:

• Process-driven.
• Proactive problem solver.
• Customer-focused.
• Excellent communicator.
• Persuasive and effective in follow-ups.
• Team player.
• Results-driven and delivery-focused.
• Independent and self-initiating.

Hybrid: In office for 2 days in a week to work with the team

Travel: <10% international travel

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.