Content Creator / Account Manager

Company: Industrial Image, Inc.
Location: Alpena, Michigan
Employment Type: Full-Time

About Industrial Image, Inc.

Industrial Image is a creative agency rooted in Alpena, Michigan, where strategy meets storytelling. We help businesses stand out through compelling design, digital content, and brand development. Our team thrives on collaboration, innovation, and small-town values, all while working on big ideas that make a real impact.

Position Overview

We’re growing and looking for a creative, driven Content Creator / Account Manager to join our team! This hybrid role blends content creation with client relationship management. If you’re passionate about storytelling, design, and building strong client partnerships, this is your opportunity to make a difference.

Because this is a creative position, applicants must provide a portfolio or relevant work samples demonstrating their experience and abilities.

Key Responsibilities

• Develop and publish engaging content across social media, websites, and digital platforms.
• Serve as the primary point of contact for assigned client accounts.
• Collaborate with internal design, video, and web teams to execute marketing strategies.
• Create and manage content calendars aligned with client goals.
• Monitor performance metrics and present insights and recommendations to clients.
• Write, edit, and proofread content while maintaining each client’s brand voice and standards.
• Manage multiple client projects, approval processes, and deadlines.

Skills Needed

• Excellent writing and verbal communication.
• Strong organizational and time management skills.
• Creative thinking with attention to detail and brand consistency.
• Proficiency in social media platforms and scheduling tools.
• Basic graphic design and video-editing skills preferred.
• Strong client service and relationship-building skills.
• Ability to work independently and collaborate effectively with a creative team.

Knowledge Required

• Understanding of digital marketing and content strategy.
• Familiarity with Adobe Creative Suite, including Photoshop, Illustrator, and Premiere Pro, or similar tools.
• Awareness of current trends in social media and digital storytelling.
• Knowledge of client service best practices and account management.
• Familiarity with social media analytics and performance reporting.

Ability to Implement

• Translate client goals into actionable content strategies.
• Manage multiple projects and deadlines with minimal supervision.
• Adapt tone and messaging to fit diverse client brands.
• Analyze engagement data to refine content and improve results.
• Foster long-term client relationships through proactive communication.
• Carry content projects from initial concept through client approval and publication.
• Respond constructively to feedback and revise creative work as needed.

Benefits

• Competitive pay based on competency.
• 100% employer-paid health insurance and HSA for employees.
• Flexible paid time off and holidays.
• 401(k) with employer matching.
• Discretionary bonuses.

Apply Today

We are excited to welcome new talent to our team!

If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.

• Please submit your résumé along with a portfolio or link to relevant work samples.
• Applications must include work samples to be considered.

Experience

Preferred

• Social Media
• Adobe Creative Suite

Education

Required

• High School or better

Preferred

• Associates or better in Marketing or related field

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.