S
SOUTH OCEAN TECHNOLOGY SDN. BHD.
Content Creator Team Lead
Skills
E-commerce WebsitesData Analysis
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 66,000 – MYR 84,000 / year
Location:
Petaling Jaya, Selangor, Malaysia
Work mode:
Onsite
Published on:
25 August 2026
What they need
Job Summary
Lead the content creator operations team and drive TikTok and e-commerce content performance to increase traffic, engagement, product discovery, and sales.
Key Responsibilities
- Lead, manage, and coordinate Video Editors and Content Creators.
- Plan and manage daily, weekly, and monthly content schedules.
- Assign projects, set priorities, monitor deadlines, and ensure timely content delivery.
- Oversee the full content workflow from briefing, production, editing, review, approval, and publishing.
- Develop content directions, selling angles, and product priorities based on business objectives.
- Plan and execute content for Double Digit, Payday, Platform, and Brand Campaigns.
- Monitor key metrics including views, reach, engagement, CTR, orders, GMV, and conversion rate.
- Analyze content performance and provide clear recommendations to improve results.
- Test different hooks, formats, CTAs, product angles, and creative approaches.
- Monitor TikTok trends, competitors, and market opportunities.
- Provide guidance, feedback, and performance support to team members.
- Conduct regular team performance reviews and identify training or development needs.
- Work closely with E-Commerce, Marketing, Affiliate, Live Operations, and Creative teams.
- Improve content workflows, SOPs, team productivity, and overall content quality.
Requirements
- Experience in content operations, digital marketing, social media, e-commerce, or video content.
- Experience leading or managing a content, creative, or video team.
- Strong understanding of TikTok, short-form content, and social commerce.
- Comfortable working with performance data, reports, and KPIs.
- Strong leadership, communication, coordination, and problem-solving skills.
- Commercially minded, proactive, and results-driven.
- Able to manage multiple projects and deadlines in a fast-paced environment.
Preferred Skills
- Experience with TikTok Shop or TikTok Seller Center.
- Knowledge of TikTok Analytics, Ads Manager, or Affiliate Center is an advantage.
- Strong understanding of TikTok trends, viral formats, and content performance.
- Ability to turn data into practical content strategies.
- Experience working with Video Editors, Content Creators, Affiliate, or E-Commerce teams.
Why Join Us
- Be part of a fast-growing e-commerce and TikTok business.
- Gain hands-on experience in TikTok Shop and livestream operations.
- Work closely with Marketing, Livestream, and Operations teams.
- Opportunities for career growth and professional development.
- Dynamic, collaborative, and supportive working environment.
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