Content Designer

🚀 Now Hiring: Senior Content Designer – Conversational Experiences

📍 Location: Remote

💼 Experience: 5+ years

Are you a Content Designer, UX Writer, or Content Strategist who knows how to turn complex information into simple, intuitive conversations?

Our Client is looking for a Senior Content Designer to shape engaging, accessible, and user-centered chat experiences across digital products.

🔹 What You’ll Do

• Create and manage content for conversational experiences, including dialogue, prompts, error messaging, navigation, and contextual guidance.
• Develop and refine content strategies, information architecture, content types, terminology systems, and voice & tone.
• Partner closely with conversation designers, product designers, product managers, developers, legal teams, and other stakeholders.
• Translate complex concepts into clear, concise, accessible content and taxonomies.
• Audit and inventory content to identify quality, compliance, branding, and standards gaps.
• Use user feedback, analytics, and testing to continuously improve conversational content.
• Maintain and evolve digital content guidelines, standards, tools, and processes.
• Ensure content aligns with accessibility, compliance, brand, research, and digital experience standards.

🔹 Required Qualifications

• 5+ years of experience in Content Design, Content Strategy, UX Writing, or a related field .
• Proven experience designing accessible, scalable, and user-centered content for conversational or digital experiences.
• Strong organizational skills and exceptional attention to detail, with the ability to manage multiple projects simultaneously.
• Excellent written, verbal, and presentation skills.
• Experience collaborating with diverse stakeholder groups, including SMEs, content reviewers, editors, and legal/compliance professionals.
• Portfolio required with application and resume.

🔹 Preferred Qualifications

• Experience working in a regulated or compliance-driven environment .
• Familiarity with Agile collaboration and tools such as Jira .
• Experience with Google conversational platforms or similar conversational technologies.

✨ Why This Opportunity?

Join a team focused on creating clearer, more accessible, and more intuitive digital experiences—where content plays a critical role in how users interact with technology.

📩 Interested? Apply today or reach out directly to learn more!

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