Content Developer

Qualifications

• Responsible for creating engaging content for learning journeys for customer facing frontline teams

in the form of videos, reels/shorts, interactive/gamified content, presentations/Slides, Scorm content.

• Create evaluations as per learning models for content developed
• Create reckoners, product pitches, posters and bite sized content for easy consumption of field

teams.

• Create curriculums, storyboards, scripts for training programs depending on the requirements
• Understand Training needs and create custom content specific to zones/regions
• Work with vendors/internal teams for language translations
• Field visits for content research and understand usability and effectiveness of content
• Proactively work with Training leads and Training manager of all LOBs to define and resolve

training requirements

• Work directly with subject matter experts to capture subject specific knowledge
• Work with cross functional teams to create content specific to products, process
• Ensure final project is delivered with highest quality and within timelines
• Keep content updated real time
• Manage Learning Management System with data analysis skills

Here’s what we’re looking for

• We are looking between 1-2 yrs of experience in relevant field.
• Software skills - Hands on with content creation tools such as Canva, Storyline, G-Suite, Camtasia
• Additional skills - Hands on with Gen AI, Gemini, ChatGPT is an add-on
• Editing skills - Should be aware of streaming audio and video compression methods
• Communication skills - Excellent written & verbal communication skills, analytical skills, detail

oriented. Should be proficient in English and at least one regional language

• Key areas of work - Interest in Sales, technology, Customer support and vehicle servicing will be

an add-on

• Aware of current learning and performance improvement industry standards
• Team player with a keen eye for detail