Content Development Layout Technician

Position Summary:

Content Developers create and deliver high quality print letter copy services. This position will develop and maintain digital content layout programs for customer mailings; as well as gather, organize; edit, and proof, customer information for print production (not web content).

Content Developers set up letter composition using variable data programming and GMC/Quadient Inspire while managing numerous projects simultaneously with effective communication with internal departments for job instructions and/or customer specifications. This position provides off-hours support as needed. This is an on-site role.

Requirements

• Associate Degree in Graphics Art/Design, Computer Science-related technical discipline preferred but not required; or equivalent experience.
• Two or more year’s professional Content Development experience preferred but not required.

Essential Functions:

• Compile client’s content including letter copy, graphics, and other media assets, and convert to meet specifications.
• Proof content, format, and variable letter copy.
• Update and maintain content library.
• Audit production proofs for others.
• Serve as liaison with customers, account management, IT group, and operations.
• Estimate and deliver upon schedules and plans.
• Participate in special projects and project management duties as needed.
• Work frequently on client onboarding projects.
• Collaborate with clients during the sales and solution stages.
• Maintain consistent internal documentation related to issues, resolutions, usage topics, and training.
• Create image proofs and make file revisions as needed

Additional Responsibilities:

• May provide off-hours support when necessary.

Benefits

• New Associates become eligible for benefits the 1st of the month following 60 days!

• Medical

• Dental

• Vision

• Life & Disability Insurance Options

• 401K with employer match

• Career growth & development

• Friendly company culture!

JSM is an equal opportunity employer.

Essential Skills:

• Proven editing and proof-reading skills
• Attention to detail
• Effective communication skills by phone, in writing, and in person
• Proficient with computers and adaptable to learning new applications
• Willingness to learn new skills and collaborate with others Beneficial Skills:
• Preferred experience with Quadient,(GMC) & InDesign software programs
• Possess functional knowledge of font characteristics with MAC or PC OS.
• Demonstrate familiarity with print manufacturing processes.
• GMC Inspire
• Program, test and troubleshoot programs utilizing the appropriate technology.
• Support Manager/Supervisor in implementation of business solutions and client requests.
• Proactively identify opportunities for process improvements.
• Interpret instructions contained in the job order to write programming logic and data transformations. General Skills:
• Highest degree of personal integrity
• Courteous, respectful, and collaborative approach
• Personal initiative and resourcefulness
• Top-quality standards for own work
• Solid verbal and written communication skills
• Ability to adapt easily in rapidly growing operations