Content Manager

Who you are

• Language Proficiency: Fluency in English is required; professional working proficiency in a second (or third) language is highly preferred
• Cultural Intelligence: A deep understanding of international market nuances and a track record of adapting creative campaigns for global audiences
• Excellent project management skills; organized and able to multitask and work under short deadlines
• High energy: a desire to learn and a drive to excel
• Passionate and motivated team player
• Excellent problem-solving skills
• Demo reel/portfolio required, demonstrating advanced video editing skills

What the job involves

• Our Brand and Creative Studio team is in search of a Content Manager. Your mission is to take our core brand message and make it resonate across different cultures, languages, and regions. You aren’t just translating text; you are translating intent
• You will be responsible for building the infrastructure that allows us to scale content production rapidly while maintaining brand consistency from Chicago to Penang and everywhere in between
• Transcreation Oversight: Manage the end-to-end localization process, ensuring content is culturally relevant, idiomatic, and effective—not just literally translated
• Regional Customization: Work with local market leads to identify specific content needs (e.g., regional holidays, local regulations, or unique consumer behaviors)
• Vendor Management: Source and manage relationships with translation agencies, freelance linguists, and regional creators to ensure high-quality output
• Standardized Playbooks: Create global "Content Toolkits" (templates, style guides, and modular assets) that allow regional teams to move fast without deviating from the brand
• Global Calendar Management: Orchestrate a complex, multi-time-zone editorial calendar that accounts for regional launch dates and global campaigns
• Consistency Guardian: Act as the final gatekeeper for global brand voice, ensuring a unified "One Brand" feel across all territories
• Cross-Regional Feedback Loop: Establish a system for local markets to feed insights back to the global team, ensuring the global strategy is informed by local realities
• Global ROI Tracking: Analyze content performance by region to determine where to double down on investment and where to pivot strategy

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans