CONTENT MODERATOR (CCTV Operator)

ECAM is looking for talented individuals like you! Be the next Detection Specialist.

The Detection Specialist is responsible for proactive monitoring of motion triggered alarms and live video surveillance systems to identify potential security threats, unusual activities, and technical issues. The role requires strong attention to detail, critical thinking, timely escalation of incidents, and adherence to company procedures to support the safety and security of client sites.

Job Highlights:

-Day 1 HMO for you and two (2) of your dependents.

-Annual and Performance Based Salary Increase

-Additional Leave Credits

Duties & Responsibilities:

Core Capability (Security Monitoring)

• Monitor the control center systems by analyzing motion triggered alarms and live video feed
• Pay close attention to live video feeds to identify any suspicious or unusual activities.
• Detect and assess potential security threats through vigilant observation of video footage.
• Promptly report any suspicious activities or incidents to the Escalation Management Group for immediate resolution.
• Stay attentive and focused during assigned shifts, ensuring a high level of alertness and responsiveness to potential security threats.

Technical Escalation

• Regularly check and confirm the operational status of all surveillance cameras and related equipment to maintain a reliable and effective surveillance system.
• Understand and identify the various technical problems.
• Escalate these issues in a timely and complete manner.

Compliance

• Maintain a commitment to punctuality and regular attendance.
• Adherence to company policies, procedures, and compliance standards.

Qualifications:

• Possess a Bachelor's/ College Degree. Open to undergraduates.
• Fresh graduates are welcome to apply
• Experience in Security/ Armed Forces/ Protective Services, Video Surveillance Monitoring or equivalent is a plus but not required
• Comfortable in front of the computer over long periods of time
• Comfortably manipulate a computer using keyboard and mouse
• Knowledgeable in Microsoft Office suite including Word and Excel, email, web browsing, etc.
• Required language(s): Filipino, English
• Ability to continuously view multiple screens.
• Ability to maintain concentration during extended monitoring sessions.
• Maintain strict confidentiality of client information, security footage, incident data, and company processes in accordance with company policies and applicable regulations.
• Ability to work in a fast-paced and dynamic environment.
• Strong observational skills and attention to detail.
• Effective communication and reporting abilities.
• Ability to notice and manage small and intricate aspects of the motion triggered alarms and live video feed.
• Strong security and safety mindset.
• Strong sense of urgency.
• Critical thinking is a must. Must have the ability to analyze, evaluate, and synthesize information in a thoughtful and reflective manner.
• Ability to determine the severity of threats and escalating as necessary
• Willing to work onsite
• Flexibility in work schedule

Why join ECAM?

At ECAM, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17,000.00 - Php18,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person