Content Moderator

Job Role: Content Moderator

Role Type: Chat Process

Location: Hyderabad

Job Type: Full-time

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Content Moderator. As a Content Moderator you will be responsible for providing exceptional customer service to our clients via chats and handle escalation cases.

Responsibilities:

• Handling customer inquiries and resolving issues via chat professionally

• Providing product/service information to customers

• Meeting and exceeding customer satisfaction targets

• Maintaining accurate records of customer interactions

• Collaborating with team members to achieve team goals

Work Details:

• Working Days: 5 days a week

• Weekly Off: Rotational weekly offs

• Shifts: Rotational Shift

One way cab available (20km)

Eligibility Criteria:

• Freshers and Graduates candidates can apply (all passing marksheets)

• Excellent communication skills

• Customer-oriented attitude

• Immediate Joiner

Compensation & Benefits:

CTC: 19 CTC Per month (2.2LPA)

Take Home Salary: 15000 per month

Leave Policy:

No leave is applicable during the first 3 months of employment (probation period).

Interview Rounds:

1. HR round
2. Assessment Round
3. Operation round

Contact

Tanmoy Mohish- HR Teleperformance

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