Content Moderator (Dutch)

️ Content Moderator (Dutch)

Now partnering with a leading Outsourcing/BPO company!

Lisbon, Portugal | On-site | Full-time (6-month contract)

Are you a Dutch-speaking professional with sharp judgment and a passion for e-commerce? We're looking for a Content Moderator to help maintain a safe, trustworthy platform in a modern Lisbon workplace!

Duties & Responsibilities

Maintain strong knowledge and enthusiasm for leading e-commerce products, services & industry standards
Review content in line with established SLAs and quality benchmarks
Ensure uploaded content complies with platform policies, legal standards & safety guidelines

Adapt to policy updates, schedule changes, and follow standard operating procedures consistently
Identify and escalate issues through proper internal channels, adhering to company protocols

Requirements

Native/fluent Dutch (verbal & written), fluent English (B2 minimum)
Excellent moderation abilities — clear communication, sound judgment, local market insight
Solid understanding of e-commerce platforms and industry practices
Able to manage high workloads and maintain performance during peak promotional periods
Ability to work in shift rotation (Monday–Sunday, 24/7)
Strong customer service skills — empathy, effective communication, balanced decision-making

Benefits

Modern office in a city center, easily accessible by public transportation
Comprehensive initial training and guidance to ensure you're well prepared
Support from colleagues with coaching and mentoring opportunities
Health and wellbeing initiatives
️ Monthly meal allowance
And many more!

Ready to help keep a global e-commerce platform safe and trustworthy? Apply now!

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