Story Arc Media
Content Producer
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 36,000 – MYR 48,000 / year
Location:
Kuala Selangor, Selangor, Malaysia
Work mode:
Onsite
Published on:
11 August 2026
What they need
Producer — Full Time
Role Overview
We’re looking for a Producer to manage content and video projects from kickoff through final delivery.
You’ll coordinate pre-production, shoots and post-production, keep projects and timelines moving, manage client communication and feedback, and ensure every deliverable meets the expected quality before it goes out.
This role is suited for someone who is organised, proactive, comfortable working with both clients and creative teams, and able to manage multiple projects at the same time.
Key Responsibilities
Project Ownership & Timeline Management
- Manage projects from initial briefing and kickoff through final delivery
- Build and maintain project timelines, schedules and task trackers
- Coordinate internal team members, freelancers, talents and external vendors
- Ensure deadlines, deliverables and project requirements are clearly communicated and followed
Production Coordination
- Coordinate pre-production including shoot schedules, shot lists, call sheets, logistics and talent arrangements
- Support and coordinate production on shoot days
- Oversee post-production progress and ensure deliverables remain on schedule
Client Communication & Stakeholder Management
- Act as the primary point of contact for assigned projects
- Provide regular project updates and manage client expectations
- Translate client feedback into clear, actionable instructions for the internal team
- Ensure feedback and approvals are properly documented
Quality Control & Delivery
- Review content and video deliverables before they are sent to clients
- Check for accuracy, quality, brand alignment and adherence to the approved brief
- Manage revision rounds and ensure feedback is properly addressed
- Maintain organised file naming, version control and final handovers
Risk & Issue Management
- Identify potential delays, scope changes or production issues early
- Escalate issues when necessary and propose practical solutions
- Help manage project scope and minimise unnecessary rework
Process Improvement & Team Support
- Help improve production workflows and project management processes
- Maintain clear project documentation and communication standards
- Support the wider team in improving project efficiency and delivery quality
Requirements
- Minimum 1 year of experience in project management, production, account servicing or a similar role, preferably within marketing, advertising, social media or video production
- Diploma or Bachelor’s Degree in Marketing, Communications, Business, Project Management, Media or a related field is preferred
- Strong organisational and time-management skills
- Able to manage multiple projects and deadlines simultaneously
- Strong written and verbal communication skills
- Comfortable communicating directly with clients and internal creative teams
- Detail-oriented with a strong eye for quality and accuracy
- Familiarity with Notion or similar project management tools
- Familiarity with social media platforms, scheduling tools and basic performance analytics is an advantage
- Proactive problem-solving mindset and able to work independently when required
How Success Is Measured
Performance in this role will be assessed based on:
- On-time project delivery
- Client satisfaction and retention
- Speed and efficiency of feedback and revision cycles
- Quality control and reduction of avoidable rework
- Accuracy and consistency of project tracking and documentation
How to Apply
Send your resume and a short cover letter to [email protected].
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