Content Production Manager

About the role

This role is the operational engine of the creative department, sitting where production meets performance. You'll own the process from shoot scheduling and briefing through to edit turnaround and delivery, across content, video, design, and campaign assets. You'll report into the Creative Director and work alongside content creators, editors, designers, account managers, and the performance team.

Key responsibilities

• Own the production line and be the single point of accountability for what the department delivers
• Build and run the production schedule, assigning work to creators, editors, and designers by skillset, capacity, and deadline
• Write and manage creative briefs for client work, built around what performs as a paid ad
• Run shoot logistics end to end, including crew, locations, talent, and equipment
• Own quality control on turnaround, completeness, and performance fit across first rounds of revisions
• Feed performance signals back into production, using what the paid media team sees working to shape the next round of briefs and shoots
• Run organic content plans for organic clients
• Track time and cost per shoot and per client, and feed that into department reporting
• Coordinate with account managers and media buyers on timelines and priorities, and keep clients updated on production and delivery
• Use Monday.com to manage the pipeline, deadlines, and production documentation

About you

• 3+ years in creative production, studio management, or agency traffic management
• Genuine understanding of performance content and what makes creative work as a paid ad on Meta, Google, TikTok, and Instagram
• Proven ability to run multiple concurrent workstreams across different disciplines without dropping deadlines
• Strong understanding of agency workflows across content, video, design, and paid media deliverables
• Experience coordinating shoots, including logistics, crew, and client scheduling
• Impeccable organisation and attention to detail, with a habit of chasing things down rather than waiting for updates
• Comfortable holding people to deadlines, including people who don't report to you
• Excellent written and verbal communication, with the ability to manage up, down, and sideways
• Calm under pressure and energised by complexity
• Genuine respect for creative work and the people who make it

About us

Launch Agency is a creative-first performance agency operating across Australia and New Zealand. We've driven over $1 billion in directly attributed revenue for our clients. We combine creative production (content, video, design), paid media (Meta + Google), web development (Webflow + Shopify), and strategic advisory (fractional C-suite). We work directly with business owners to help them grow through better acquisition, positioning, and execution. We're tight-knit, direct with each other, and we make time to celebrate the wins. Content sits at the centre of how we grow.

Benefits

• Competitive salary
• Exposure to a diverse client portfolio across multiple industries, in Australia and New Zealand
• Real ownership of how the creative department runs
• Training, mentorship, and support from experienced operators, and a Creative Director who backs you
• Clear progression pathway, and a role that grows as you do
• A team that works hard, backs each other, and doesn't take itself too seriously