Continuing Education Program Coordinator

The Continuing Education Program Coordinator is responsible for supporting the administration, development, growth, and promotion of the organization’s continuing education programs. This position combines program coordination with business development, instructor recruitment, course development support, customer service, and marketing.

A significant focus of this position will be helping grow the continuing education program by identifying and recruiting qualified physicians, psychologists, and other professionals to develop and present courses, assisting with the development and launch of new educational offerings, and increasing awareness and enrollment through social media and other promotional channels.

The Continuing Education Program Coordinator will work closely with the supervisor to ensure courses and programs are well organized, professionally presented, and administered in accordance with applicable continuing education requirements.

Essential Duties and ResponsibilitiesContinuing Education Program Administration

• Assist with the day-to-day administration of the continuing education website and programs.
• Respond to participant questions regarding courses, registration, certificates, course access, and other administrative matters.
• Follow up with participants, instructors, and prospective instructors as needed.
• Monitor course registrations, completion requirements, evaluations, and other administrative components of continuing education programs.
• Assist with maintaining accurate course information, instructor information, schedules, and educational materials on the website.
• Identify administrative or participant issues and coordinate appropriate follow-up and resolution.
• Help ensure continuing education documentation and records are maintained according to organizational and applicable regulatory requirements.

Program Growth & Instructor Recruitment

A major responsibility of this position is assisting with the continued growth of the continuing education program.

• Identify and recruit physicians, psychologists, and other qualified professionals who may be interested in developing or presenting continuing education courses.
• Conduct outreach to prospective instructors and presenters through email, professional networks, associations, social media, and other appropriate sources.
• Follow up with prospective instructors and help guide them through the course development and onboarding process.
• Develop and maintain relationships with existing instructors to encourage additional course development.
• Research potential course topics, presenters, professional trends, and areas of educational demand.
• Identify opportunities to expand the organization's course offerings and audience.
• Track recruitment and course-development efforts and provide regular updates to the supervisor.

Course Development

• Assist with the development of new continuing education courses under the direction and guidance of the supervisor.
• Coordinate with instructors to obtain course materials, biographies, disclosures, learning objectives, examinations or assessments, references, and other required information.
• Assist instructors with understanding course-development requirements and timelines.
• Review submitted materials for completeness and coordinate revisions or additional information as directed by the supervisor.
• Assist with organizing and preparing course content for publication on the continuing education platform.
• Help coordinate the process from initial course concept through final publication and promotion.

Tele-Course & Live Program Coordination

• Assist with the planning and administration of live and teleconference continuing education programs.
• Coordinate schedules with instructors and presenters.
• Communicate program instructions and requirements to presenters and participants.
• Assist with registration, attendance tracking, participant communications, evaluations, and certificates.
• Help manage the online or teleconference platform before and during scheduled programs.
• Conduct follow-up after programs to address participant questions and complete required administrative documentation.

Marketing & Social Media

• Assist with promoting continuing education programs through Facebook, Instagram, LinkedIn, email, professional organizations, and other appropriate channels.
• Create or coordinate promotional posts for new courses, upcoming tele-courses, instructors, and other educational offerings.
• Help maintain a consistent schedule of social media and promotional activity.
• Identify additional opportunities to reach physicians, psychologists, mental health professionals, and other target audiences.
• Assist with email campaigns and other outreach efforts designed to increase course enrollment.
• Monitor the effectiveness of promotional efforts and help identify strategies for increasing engagement and enrollment.

General Responsibilities

• Maintain professional communication with participants, instructors, prospective instructors, and outside organizations.
• Maintain organized records of instructor contacts, prospective courses, course-development status, and follow-up activities.
• Meet established deadlines and proactively follow up on outstanding items.
• Participate in meetings regarding program development, marketing, and growth.
• Provide regular updates regarding instructor recruitment, courses in development, upcoming programs, and promotional activities.
• Perform other related duties as assigned.

Qualifications

• Strong organizational and follow-up skills.
• Excellent written and verbal communication skills.
• Comfortable communicating professionally with physicians, psychologists, and other healthcare professionals.
• Ability to independently manage multiple projects and deadlines.
• Strong attention to detail.
• Comfortable learning and managing website-based administrative systems.
• Familiarity with social media platforms and online marketing.
• Ability to conduct professional outreach and develop relationships with prospective instructors.
• Comfortable working with virtual meeting and teleconference platforms.
• Experience in continuing education, healthcare, professional education, marketing, program coordination, or a related field is preferred.
• Previous experience working for a Continuing Education company strongly preferred

Key Performance Areas

Success in this position will be measured in part by:

• Growth in the number and variety of continuing education courses offered.
• Successful recruitment and retention of qualified instructors and presenters.
• Consistent progress of courses from initial recruitment through publication.
• Growth in course registrations and participation.
• Effective administration of tele-courses and live educational programs.
• Timely and professional responses to participant and instructor inquiries.
• Consistent social media and promotional activity.
• Accurate and organized continuing education records.

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Work Location: Remote