Continuous Quality Improvement Coordinator / State Program Administrator Coordinator

Job Details

Working Title: Continuous Quality Improvement Coordinator
Job Class: State Program Administrator Coordinator
Agency: Children Youth & Families Dept

• Job ID: 97577
• Location: St. Paul
• Telework Eligible: Yes*, up to 50%
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 8/15/2026 date. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
• Date Posted: 10/08/2026
• Closing Date: 10/15/2026
• Hiring Agency/Seniority Unit: DCYF/ MAPE
• Division/Unit: DCYF / CS&P Research & CTF
• Work Shift: Day Shift
• Work Hours: 8:00 AM - 4:30 PM
• Days of Work: Monday - Friday
• Travel Required: Yes*, up to 10%
• Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

• Telework(Within Minnesota or neighboring states) and flexible hours options are available.

This position provides coordination and operational leadership of Minnesota’s child welfare Continuous Quality Improvement (CQI) program to ensure compliance with state and federal requirements. The role supports ongoing implementation of the Child and Family Services Review (CFSR) process, submission of the Child and Family Services Plan (CFSP), and Annual Progress and Services report (APSR). The position implements coaching and quality assurance for case review staff, and partners with state court staff, counties and Tribes to support systemic improvements.

Responsibilities include:

• In consultation with the supervisor, lead state planning and coordination for the federal reviews of Minnesota’s child welfare system including Child and Family Services Reviews (CFSR), Child and Family Services Plan (CFSP), and Annual Progress and Services Report (APSR) according to the timelines and procedures set out in federal regulations.
• Provide leadership, coordination and coaching of a team of professionals to develop and implement an effective Child and Family Service Review (CFSR) process as well as an effective continuous quality improvement (CQI) system and for child welfare cases across Minnesota.
• Provide leadership to building organizational effectiveness and capacity of the child welfare CQI system and ensure strategic alignment of CQI system with the priorities of the Child Safety and Permanency Administration, consistent with the Minnesota Child Welfare Practice Model and broader Administration and Agency goals and strategies.
• Provide other direction and support, as needed, to further the mission, vision and values of the Continuous Quality Improvement Section, Child Safety and Permanency Administration, and the Department of Children Youth and Families.

Qualifications

Minimum Qualifications

**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**

Four (4) years of experience systems Change & Improvement in public welfare systems

Experience must demonstrate:

• Extensive knowledge of public child welfare, child protection and foster care programs and standards.
• Experience implementing change management training and methodologies and leading the development of change communications.
• Applying continuous improvement concepts, methods, practices and tools to business processes and implementation.
• Experience leading cross-functional teams by fostering collaboration, using diplomatic skills to navigate diverse perspectives, and aligning stakeholders with organizational goals.

Applicants who meet the above experience requirements may be further evaluated based on the following during the interview process:

• Strong interpersonal, facilitation, and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concerns; experience translating technical information into plain language for a variety of audiences.
• Experience using technology system tools such as e.g. Microsoft Office, Social Service Information System (SSIS) to conduct case reviews, research, communicate and educate.

Preferred Qualifications

• Bachelor's degree or higher in Project Management, Social Work, Public Administration, Organizational Leadership or other related field determined by the agency.
• Formal training or certification in project management and continuous improvement tools or methodologies.
• Experience in qualitative research methods, including qualitative data collection and analysis and in particular research on Child Welfare Systems.
• Experience in organizing and developing project work plans, managing programs and policies to coordinate social services.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:

• Reference check
• Criminal Background check
• Fingerprinting check (MNJIS/CJIS)
• Driver’s License Check
• Personnel File Review: all current and former public sector employees
• Additional assessment may be required during the interview process

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Luis Hernandez-Cuate at [email protected].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Luis Hernandez-Cuate at [email protected].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Children, Youth and Families ADA Coordinator at 651-431-4945 or DCYF ADA at [email protected].

About The Department of Children, Youth and Families Department

Our state depends on the success of Minnesota children, youth and families. The Department of Children, Youth, and Families puts children at the center of state government, creating a permanent state agency and commissioner focused on elevating children and families in policy and budget decisions.

This realigns state government to advance equitable outcomes for children, youth, and families through transformative, partnership-driven policies, programs and practices.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.