Continuum Services Counselor

Masonicare at Ashlar Village - Wallingford, CT

Day Shift / 40hrs/wk

*The ideal candidate for this role is a social worker who has worked with seniors*

The Continuum Services Counselor will be the primary source of supportive services to residents of both Ashlar Village and Pond Ridge. This person will strive to ensure the well-being of Ashlar Village and Pond Ridge residents by coordinating services and providing residential support consistent with the philosophy of Masonicare’s Mission, Vision and Values.

Essential Duties and Responsibilities:

• Strives to assure the highest quality of life and services for the residents.

• Establish support groups for all residents.

• Coordinate move-ins with various departments to ensure a smooth transition for incoming residents to the campus.

• Act as primary source of supportive services to new residents upon move in and provides an avenue for new residents to feel comfortable. Meet with resident and/or family within 72 hours and then determine follow up timeline.

• Attains and/or maintains ongoing compliance with appropriate regulatory standards.

• Makes an active contribution toward improving community relations, increasing positive public regard and overall awareness of Ashlar Village/ Pond Ridge. Actively participates in community relations initiatives to assure continued community awareness on the benefits of both Ashlar Village and Pond Ridge (assisted living).

• Maintains confidentiality.

• Reports to, consults with, and informs the Executive Director regarding activities, needs and issues related to the residents of Ashlar Village and Pond Ridge.

• Works with residents and families regarding transitions of care of residency as needed.

• Provides assistance in crisis situation when conflicts arise with service providers, family members, and others.

• Responsible for assistance to residents related to Long Term Care billing, financial reviews, Subsidy Forms, Annual insurance reviews, and IL Annual Tax deduction letters.

• Attend educational programs and seminars to remain compliant with updates and standards of best practices.

• Provides follow up calls upon resident return from a hospital and rehab stay to welcome residents back to the communities.

• Attends meetings, provide resident support groups, serves on committees, and performs other special projects or tasks as assigned.

Minimum Qualifications:

Education: Bachelor’s Degree in Social Work preferred.

Experience: 1-3 years dealing with Senior Citizens in a professional capacity.

Certificates, Licenses, Registrations:

Key Competencies: Must possess strong organizational skills, record keeping and documentation skills; excellent oral, written and interpersonal skills coupled with excellent judgment and strong initiative. Must be able to respond calmly in crisis or emergency situations; have strong facilitation and team work skills; possess a thorough understanding of the concept of independent and assisted living and the full continuum of care provided by Masonicare.

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Day Shift / 40hrs/wk