Contract Account Manager

About the role

Animal Nutrition & Health Malaysia Sdn. Bhd., part of dsm-firmenich Animal Nutrition & Health, is seeking a commercially driven and technically minded Account Manager to support the growth of our Animal Nutrition and Mycotoxin Risk Management businesses across Malaysia. This role combines strategic account management, business development, technical customer support, and mycotoxin risk management services. The successful candidate will work closely with customers, distribution partners, nutritionists, feed manufacturers, livestock producers, and internal technical specialists to deliver innovative nutritional and risk management solutions that create measurable value for customers. The position offers a unique opportunity to develop expertise in animal nutrition, feed additives, mycotoxin risk management, analytical services, and consultative selling while building long-term customer relationships and driving sustainable business growth.

Key responsibilities

• Develop, implement, and execute account plans that support company objectives, market growth, profitability, and customer satisfaction.
• Build and maintain strong relationships with feed mills, integrators, livestock producers, farms, nutritionists, veterinarians, consultants, distributors, and key industry stakeholders.
• Identify new business opportunities and drive sales growth across the animal nutrition and mycotoxin management portfolios.
• Support achievement of agreed sales objectives and profitability targets through effective account planning and opportunity management.
• Maintain a robust opportunity pipeline and provide regular business updates, forecasts, and sales reports.
• Conduct market analysis and monitor customer needs, industry trends, competitor activities, and emerging market opportunities.
• Act as a trusted advisor by translating nutritional science and technical expertise into practical customer solutions.
• Organize customer meetings, technical presentations, workshops, seminars, product launches, and market development activities.
• Promote mycotoxin risk management solutions and analytical services as part of the overall customer value proposition.
• Work closely with commercial, technical, laboratory, marketing, customer service, and distribution teams to execute business plans and customer initiatives.

About you

• Bachelor's degree in Veterinary Medicine, Animal Science, Animal Nutrition, Animal Husbandry, Agriculture, Food Science, Biology, Chemistry, Biotechnology, or other relevant life science disciplines.
• 2 to 5 years of experience in animal nutrition, animal health, feed additives, feed milling, livestock production, technical sales, account management, laboratory services, or agribusiness is preferred.
• Strong sales, business development, and customer engagement mindset.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Ability to communicate complex technical information effectively.
• Strong project management and organizational skills.
• Self-motivated and able to work independently.
• Proficiency in Microsoft Office applications.
• Willingness to travel regularly throughout Malaysia.
• Valid driving licence preferred.

About us

Animal Nutrition & Health Malaysia Sdn. Bhd., part of dsm-firmenich Animal Nutrition & Health, is a global leader in animal nutrition, health, and bioscience solutions.

Benefits

• Exposure to a global leader in animal nutrition, health, and bioscience solutions.
• Structured development in account management, technical sales, mycotoxin risk management, and customer solutions.
• Opportunities to collaborate with experienced commercial and technical experts.
• Diverse career pathways across sales, technical services, product management, marketing, laboratory services, and regional commercial functions.
• A collaborative, inclusive, and purpose-driven culture where innovation and continuous learning are encouraged.