Contract Admin (6 months)

About the role

To provide administrative and coordination support to the Sales Department, ensuring that sales enquiries, quotations, contracts, room bookings, group bookings, banquet arrangements and related documentation are handled accurately and efficiently. The position is responsible for maintaining proper sales records, following up with clients and agents, and coordinating with internal departments to ensure smooth execution of confirmed business.

Key responsibilities

• Handle daily administrative duties for the Sales Department
• Prepare quotations, proposals, letters, contracts and other sales documents
• Maintain proper filing of contracts, quotations, correspondence and supporting documents
• Update and maintain the Sales database, client records and contact information
• Prepare quotations based on approved hotel rates and agreed terms
• Follow up on tentative bookings and outstanding confirmations
• Ensure confirmed bookings are properly communicated to Reservation and Front Office
• Assist the Sales team in monitoring account production and room nights
• Prepare banquet quotations, event proposals and function details
• Coordinate confirmed events with Banquet, F&B, Kitchen, Finance and other relevant departments

About you

• Respond to sales enquiries professionally and within the required response time
• Maintain good communication with clients and internal departments
• Maintain accurate and organized records of sales enquiries, quotations, proposals, signed contracts, corporate and government agreements, rooming lists, banquet and event documents, client correspondence, and deposits and payment information